Site Manager

THE ROLE At El Car Wash, Site Managers don't just run operations – they lead the business. You own your site's performance from team development to customer experience to financial results. You set the tone, raise the standard, build a culture your team is proud to be part of, and deliver results every single day. Level: Site Leadership | Salaried Department: Site Operations What You'll Own Run the business – Lead all day‑to‑day operations: staffing, scheduling, performance, and execution – to deliver a high‑performing site. Build and lead a winning team – Hire, train, coach, and develop your team to perform at a high level and grow within EL; create succession depth. Deliver a standout customer experience – Set the standard for fast, friendly, flawless service; resolve concerns quickly and turn moments into lasting loyalty. Build collaborative culture – Create an environment where the team works together, handles conflict constructively, and holds each other to the standard without you having to manage every interaction. Drive performance and results – Own sales, labor, and operational metrics—read the data, explain variance, and take action before it becomes a pattern. Lead with safety and compliance – Enforce all safety protocols and ensure a safe environment for customers and team members at all times. Own equipment and uptime – Maintain equipment, minimize downtime, and ensure everything is running reliably. Use data to lead – Analyze reports, financials, and performance metrics to make informed decisions and drive continuous improvement. How You Show Up – Ecw Competencies Customer‑Centric Approach – Sets service expectations, coaches team members on customer interactions, and addresses service issues quickly. Problem‑Solving – Resolves operational issues, supports team problem solving, and escalates when needed. Team Collaboration – Builds a positive team culture, runs effective meetings, and addresses team conflict promptly. Drives Results – Delivers site performance goals, manages daily execution, and holds team members accountable. Safety & Compliance – Ensures safety standards are followed, corrects unsafe behaviors, and promotes a safe work culture. Job Knowledge & Technical Proficiency – Maintains strong operational knowledge and ensures the team is trained on procedures and systems. Why El Car Wash Fast‑growing, high‑energy, and customer‑obsessed – El Car Wash is where you lead, build, and make a real impact. Florida's #1 express car wash and growing fast. Your leadership matters here. What You'll Get Full comprehensive benefits (Health, Vision, Dental) 401(k) with 4% match – yes, free money Paid time off Parental leave (maternity & paternity) Tuition reimbursementPet insurance Mental health days On‑the‑job training and real career growth FREE car washes #J-18808-Ljbffr