Per Diem Associate Patient Care Coordinator

Optumis a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.The Associate Patient Care Coordinator is responsible for providing patient-oriented service in a clinical or front office setting; performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting and checking in patients, answering phones, collecting patient co - pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast - paced, customer - oriented clinical environment.This position is per diem. Employees are required to work any shift between the hours of 6:00 AM - 6:00 PM as assigned based on business needs, including the flexibility to work occasional weekends based on business need. Our office is located at Westmoreland Hospital, 532 West Pittsburgh Street, Greensburg, PA 15601.We offer weeks of paid training. The hours of the training will be based on schedule or will be discussed on your first day of employment.Primary Responsibilities:Communicates directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefitsUtilizes computer systems to enter access or verify patient data in real - time ensuring accuracy and completeness of informationGathers necessary clinical information and processes referrals, pre - certification, pre - determinations, and pre - authorizes according to insurance plan requirementsVerifies insurance coverage, benefits and creates price estimates, reverifications as neededCollects patient co - pays as appropriate and conducts conversations with patients on their out - of - pocket financial obligationsIdentifies outstanding balances from patient's previous visits and attempts to collect any amount dueResponsible for collecting data directly from patients and referring provider offices to confirm and create scheduled appointments for patient services prior to hospital dischargeResponds to patient and caregivers' inquiries related to routine and sensitive topics always in a compassionate and respectful mannerGenerates, reviews and analyzes patient data reports and follows up on issues and inconsistencies as necessaryMaintains up - to - date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation unitsWhat are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:Paid Time Off which you start to accrue with your first pay period plus 8 Paid HolidaysMedical Plan options along with participation in a Health Spending Account or a Health Saving accountDental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)More information can be downloaded at: 'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:High School Diploma/GED (or higher)1+ years of customer service experience in a hospital, office setting, customer service setting, or phone support settingAbility to work on a per diem basis between the hours of 6:00 AM - 5:00 PM Monday - Friday, and Saturday from 6:00am - 12:00pmAbility to work 4 weekend days per monthMust be 18 years of age or olderAccess to reliable transportation & valid US driver's licensePreferred Qualifications:Experience with using Microsoft Office productsExperience in a Hospital Patient Registration Department, Physician's Office, OR any medical settingExperience in insurance reimbursement and financial verificationExperience in requesting and processing financial paymentsWorking knowledge of medical terminologyUnderstanding of insurance policies and proceduresAbility to perform basic mathematics for financial paymentsSoft Skills:Strong interpersonal, communication, and customer service skillsPhysical and Work Environment:Standing for long periods of time (10 - 12 hours) while using a workstation on wheels and phone / headsetAt UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.RED, #RPO