CCTV Specialist

ABOUT US ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide. Our global team of over 10,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon. At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed — while embracing every step of the journey. Be part of the future of iGaming with 10,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here. ABOUT THE ROLE The CCTV Specialist is responsible for ensuring the continuous, secure, and efficient operation of all surveillance systems across the organization. This role involves overseeing the installation, maintenance, configuration, and monitoring of CCTV equipment and related software to guarantee optimal performance, reliability, and data integrity. Acting as a key point of contact for technical and operational matters, the CCTV Specialist supports both day-to-day functionality and long-term system improvements. WHAT YOU'LL BE DOING Ensure all CCTV cameras and systems are fully operational, maintained, and properly monitored. Coordinate with both internal and external stakeholders to address any issues promptly and effectively. Manage the operations control room, ensuring all technical equipment is properly maintained. Perform daily checks on camera status, ensuring they are clean, operational, and recording data correctly. Ensure all cameras are connected to the system and properly identified within the application used (AXIS Camera Station, Milestone, Hikvision, or other VMS applications). Troubleshoot and resolve any issues that arise with CCTV cameras and systems. Implement required modifications and updates as necessary. Install, secure, and administer Milestone, AXIS Camera Station, or other VMS applications. Monitor and repair CCTV applications and related services. Perform routine CCTV maintenance services according to the preventive maintenance master plan. Train CCTV operators on system functionality and provide manuals and procedures when needed. Proactively monitor the performance, quality, and reliability of CCTV services. Coordinate with the Network and Storage team to ensure all connections and data security measures are regularly checked. Install client desktops and ensure the CCTV client software functions properly. Ensure 24/7 emergency response readiness for CCTV failures. Process CCTV Work Requests and be available for emergency off-hours work. REQUIREMENTS Electrical or Instrumentation/Control System Engineering. Strong knowledge of CCTV systems and relevant software. Experience with complete installation and configuration of CCTV systems. Expertise in CCTV troubleshooting and maintenance. Experience with Windows Server and Linux. Experience with Milestone or other VMS applications preferred. Knowledge of storage systems (SAN, NAS, DAS) preferred. Working knowledge of LAN administration tasks (user management, backups). Experience with hardware servers and storage (HP, Dell, EMC, Blade) preferred. Strong understanding of TCP/IP networking principles. WHAT WE OFFER IN EXCHANGE Daily lunch at the office Private health insurance at Regina Maria Gym benefit after 6 months Free massage from our qualified in-house masseuses #J-18808-Ljbffr