Credit and Control Officer

The Opportunity The Credit and Control Officer will be accountable for the credit control activities within the firm – one of the key outcomes of the role is pro‑actively managing the debtors ledger to ensure timely collection of cash. The Credit and Control Officer will be responsible for all aspects of Accounts Receivable administration (such as final invoice/credit notes approvals, credit checks, query and dispute management and being an enabler of an aligned, single approach to debt collection across APAC. Your role in our team Accounts Receivable & Administration Review and approve project fee invoices, sundry invoices, and credit notes Manage unallocated cash, refunds, and cheque processing (where applicable) Support month‑end closing activities Liaise with local tax consultants where required Assist with ad hoc finance tasks and projects as needed Credit Control Proactively follow up on unpaid invoices and manage overdue accounts Handle client queries and disputes, ensuring timely resolution Manage the AR inbox, responding to internal and external queries within 24 hours Perform and review credit checks and provide credit risk advice to the business Build effective relationships with clients and project teams to optimise cash outcomes Participate in debtor meetings and contribute to cash‑flow improvement initiatives Is this role right for you? Minimum 5 years’ experience in an Accounts Receivable or Credit Control role Proficient in Microsoft Office; working knowledge of JDE preferred Strong planning, organisation, and time‑management skills Inquisitive, analytical approach with sound judgement and decision‑making Good commercial awareness and focus on process efficiency Strong communication skills with the ability to engage confidently at all levels Team‑oriented, self‑aware, and accountable, with a strong work ethic What we offer you At Arup, we care about each member’s success, so we can grow together. We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup’s legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts. Different people, shared values Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence. Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross‑cultural working to gender equity and LGBTQ+ and disability inclusion – we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at We are committed to making our recruitment process and workplaces accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you. #J-18808-Ljbffr Arup