General Manager - Upscale Dining Restaurant

Job Description General Manager – Upscale Dining Restaurant Location: Charlotte, NC Salary: $75,000–$90,000 annually Job Type: Full-Time | On-Site About the Opportunity A well-established and growing hospitality group is seeking an experienced Restaurant General Manager to lead a high-performing upscale dining operation in the Charlotte market. This is an excellent opportunity for a hospitality leader who thrives in a polished, high-energy restaurant environment and enjoys developing teams, creating memorable guest experiences, and driving strong operational and financial results. The ideal candidate brings a hands-on leadership style, strong business acumen, and experience managing an upscale, polished casual, chef-driven, or fine-dining restaurant. Key Responsibilities Lead all aspects of day-to-day restaurant operations Maintain high standards for hospitality, service, cleanliness, and overall guest experience Recruit, train, coach, and develop restaurant managers and team members Build a positive, accountable, and performance-driven workplace culture Monitor labor, operating costs, sales, and overall restaurant performance Ensure appropriate staffing levels based on business needs Manage scheduling, payroll-related processes, and other administrative responsibilities Partner with culinary and operational leadership to maintain consistent execution Proactively address guest concerns and maintain strong customer relationships Identify opportunities to improve sales, profitability, retention, and operating efficiency Maintain compliance with company policies and applicable health and safety standards Support local marketing and community engagement initiatives as needed Qualifications 3+ years of restaurant or hospitality leadership experience Previous experience as a General Manager, Assistant General Manager, Restaurant Manager, Dining Room Manager, or similar leadership role Experience within upscale casual, polished casual, chef-driven, or fine-dining restaurants strongly preferred Demonstrated ability to lead, coach, and develop high-performing teams Strong understanding of restaurant operations and financial performance Excellent communication and guest-service skills Comfortable working in a fast-paced, high-volume environment Ability to work evenings, weekends, and holidays based on restaurant needs Ability to reliably commute to the Charlotte area Compensation & Benefits Base Salary: $75,000–$90,000 annually , depending on experience. Benefits may include: Medical, dental, and vision coverage Paid time off Retirement plan with employer contribution Employee dining benefits Professional development and advancement opportunities Additional company-sponsored employee benefits What We’re Looking For We are particularly interested in leaders who combine strong hospitality instincts with operational discipline . Successful candidates will have experience: Developing restaurant managers and hourly employees Maintaining elevated service standards Managing labor and operating expenses Driving guest satisfaction and repeat business Handling high-volume restaurant operations Creating accountability while maintaining a positive team culture #J-18808-Ljbffr 6AM City, LLC