Case Manager

Job Description

Job Description

Case Manager — Family Law, Probate, Guardianship & Estate Planning
Miami Family Law Group | On site, Miami, FL | $75,000 to $85,000 + quarterly bonus

At Miami Family Law Group, cases do not stall. We run a paperless, technology forward practice across family law, probate, guardianship, and estate planning, and we measure our work in three things: matter stages, tasks, and case status. When those are accurate and moving, clients are served well and the firm performs.

We are hiring a Case Manager to own that system. This is the person who sees a case slipping before anyone else does, gets it unstuck, and tells the right people why it happened. This role is fully on site at our Miami office, five days a week. It is a floor role by design: you need eyes on the team and the team needs access to you.

What you will own

• Monitor matter stages across all four practice areas and keep every case progressing on schedule
• Identify bottlenecks and stalled matters, then drive them to resolution
• Hold the production team to case movement standards and KPI benchmarks
• Maintain accurate matter records, case statuses, and milestone tracking in Clio
• Build and run reports that give leadership a real time picture of firm performance
• Flag at risk cases and escalate early, before deadlines or clients are affected
• Audit workflows to find the gaps no one has noticed yet
• Communicate issues, wins, and trends clearly to leadership and to the paralegal team

What you bring

• Hands on experience with matter stages in family law, probate, guardianship, or estate planning
• Command of the full case lifecycle from intake through closing
• Fluency in a billable hour environment and comfort being measured on production metrics
• Proficiency with legal practice management software; Clio strongly preferred
• Organizational discipline and follow through that does not depend on reminders
• Clear, professional written and verbal communication across every level of the firm
• The judgment to operate independently and the confidence to raise a problem early
• Availability to work on site in Miami, Monday through Friday

You will stand out if you

• Have supervised paralegals or led a case management team
• Can read a workflow and immediately see what is missing
• Present data to leadership with confidence and context
• Move comfortably between firm wide trends and individual task detail
• Have worked in a fully paperless, technology forward practice
• Do your best work at volume and at speed

What we offer

• $75,000 to $85,000 base, based on experience
• Bonuses
• A collaborative, technology driven environment with modern tools
• Clear expectations, genuine accountability, and a defined path to grow
• Colleagues who value people who deliver

Requirements

• Case management: 3 years (Required)
• Family law: 3 years (Required)
• Wills, trusts & estate law: 3 years (Required)
• Law office: 3 years (Required)

Benefits

Benefits include:

• 401(k) with company match
• Health insurance
• Health Care Flexible Spending Account (FSA)
• Life insurance
• Short-term and long-term disability insurance
• Educational course reimbursement
• Paid time off (PTO)
• Paid holidays