Front Office Associate
The Oncology Institute of Hope and Innovation
Front Office Associate Outpatient Oncology Bilingual Daytona Beach, Florida, United States Starling Oncology is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. Formerly known as The Oncology Institute, Starling Oncology offers cutting-edge, evidence-based cancer care to a population of approximately 2.1 million patients, including clinical trials, transfusions, and other care delivery models traditionally associated with the most advanced care delivery organizations. With more than 400 employed and network clinicians and over 100 clinics and network locations of care across five states and growing, Starling Oncology is changing oncology for the better. At Starling Oncology, you help make high-quality, affordable cancer care accessible to underserved communitiesproviding every patient with the dignity, empathy, and excellence they deserve. Our position is located in our clinic in beautiful Daytona Beach, Florida. Travel to other nearby offices will be required, mileage will be reimbursed. Introduction As a Front Office Associate with Starling Oncology, you will have the opportunity to advance your career while making a positive impact on the lives of others! We're looking for a team member who is patient-focused and compassionate. Our Front Office staff are important. When you join us, you will influence how we provide care for our patients while acting as a critical member of the entire care team. Teammates must be willing and able to work assigned shifts at multiple clinic locations and drive between clinics as needed to support patient care and business operations. Mileage will be reimbursed. The Front Office Associate will be responsible for performing front office clerical and clinical duties. Greet and check-in patients, collect co-pays and payments. Interview patients for the purpose of gathering health history and current medications - health screening. Participate in mandatory staff meetings as needed. Schedule appointments and answer incoming phone calls. Promote TOI's culture of exceptional behavioral standards for customer service. Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client information. Other duties as assigned. Required Qualifications High school diploma or G.E.D. required Bilingual in Spanish and English Experience: Medical receptionist: 1 year (Preferred) Job Type: Full-time 8 hour shift Day shift Monday to Friday Pay Transparency for hourly teammates $17 - $20 USD The Oncology Institute of Hope and Innovation
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