Staff Accountant

Staff Accountant

Chicago, IL

Founded in 2001, Vivid Seats is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In's top places to work in 2025, we believe that our people are our greatest competitive advantage. To support our people, we have built a company culture that empowers our employees to embrace challenges, encourages unity through collaboration, and seeks to constantly evolve by leveraging data and inspiring innovation.

We believe in harnessing emerging technology to power performance and unlock creativity. As part of our culture of innovation, we actively embrace the use of AI tools to enhance decision-making, improve workflows, and produce better outcomes for our customers.

The Opportunity

As a Staff Accountant, you will play an important role in Vivid Seats' financial operations and reporting, with responsibility for key accounting activities that support the accuracy and integrity of our financial results. You will work across areas including revenue, cash, prepaid expenses, and other balance sheet accounts while partnering across the organization to support our buyers, sellers, partners, and vendors. This role offers broad exposure to our business and the opportunity to build a strong accounting foundation, learn from experienced leaders, and take on increasing ownership as you grow.

How your role contributes to the success of Vivid Seats:

• Performs accounting activities across key areas such as revenue, cash, prepaid expenses, and other balance sheet accounts through journal entries, account reconciliations, and variance analysis.
• Ensures transactions between buyers and sellers through our marketplace are completely and accurately recorded in our accounting records.
• Supports and initiates timely payment of company expenses to vendors and employees.
• Maintains complete accounting records to support financial reporting, internal controls, and internal and external audits.
• Supports the monthly close process and preparation of financial statements.
• Contributes to special projects and process improvement initiatives across accounting and the broader organization.

How your role expectations will progress as a Staff Accountant in the first 30, 90, and 180 days:

30 days in:

• Complete new hire orientation and become familiar with Vivid Seats' culture, values, and ways of working.
• Develop an understanding of the ticket marketplace and how transactions between buyers and sellers flow through Vivid Seats' accounting records.
• Learn the key accounting processes and systems supporting revenue, cash, prepaid expenses, and other balance sheet accounts.
• Become familiar with the monthly close process, including journal entries, account reconciliations, and financial reporting timelines.
• Build relationships across the Accounting team and with key cross-functional partners.

90 days in:

• Independently perform recurring accounting activities across assigned areas, including preparing journal entries and completing account reconciliations.
• Develop a strong understanding of transaction flows and ensure marketplace activity is completely and accurately reflected in the accounting records.
• Perform variance analysis, investigate differences, and work with appropriate partners to resolve identified issues.
• Contribute to the monthly close process by completing assigned responsibilities accurately and within established deadlines.
• Support accounting requests related to vendor and employee expenses, financial reporting, controls, and audit requirements.

180 days in:

• Take ownership of assigned accounting areas, including the related journal entries, reconciliations, variance analysis, and month-end close responsibilities.
• Independently identify and resolve accounting and reconciliation issues, escalating more complex matters when appropriate.
• Develop a strong understanding of how assigned accounting areas impact the financial statements and broader business.
• Identify and implement opportunities to improve accounting processes, controls, accuracy, and efficiency through automation and AI.
• Contribute to ad hoc accounting projects and cross-functional initiatives, applying accounting knowledge to evolving business needs.

What You'll Bring:

• Bachelors degree in Accounting.
• Thorough understanding of accounting principles.
• Excellent Microsoft Excel skills.
• High attention to detail and strong organizational skills.
• Intrinsic desire to complete challenging tasks accurately and timely.
• Ability to manage multiple responsibilities simultaneously.

How We Operate - SEAT Principles:

Strategic: We're intentional about where we compete and how we win. Focus on what matters most - anticipate future needs before making decisions, align on measurable impact, and make deliberate tradeoffs. Efficient: Simplify the work - build scalable processes, make timely decisions, and reflect on learnings to improve execution. We move fast by doing the right things the right way. Accountable: We take ownership from start to finish. Invest in the outcome - define what success looks like, ensure handoffs are clear, and follow through until results are delivered. Together: We win as a team or we don't win at all. All work matters - support shared goals, provide context openly, and give feedback that helps make us stronger.

Vivid Seats Pay Transparency Disclaimer: Full time offers from Vivid Seats include annual bonus incentives; FLEX PTO; mental health days; medical, dental, and vision insurance; 401K matching; quarterly credits and discounts for attending live events; and a variety of additional workplace perks. The typical starting salary within the full salary range for this position can range. Factors which may affect starting salary include geographic market, relevant skills/experience, education, and other qualifications.

Salary: 55,000-65,000

Location: Chicago, IL

We believe in a hybrid 3 days/week in-office working model, which provides employees the flexibility to take advantage of in-person and remote collaboration. Check out our HQ office, bursting with the energy of live events fandom and the vibrancy of Chicago's rising tech scene.

Our Commitment: We are an equal opportunity employer that values the critical importance of a diverse workforce and sense of belonging. Many of our roles have flexible requirements and we encourage you to apply regardless of whether you meet every qualification.