Call Center Operations & CX Manager
MCI Careers
MCI Careers is looking for a highly skilled Call Center Customer Service Manager to lead a team of supervisors and drive results in Wichita, Kansas. This full-time, on-site role involves ensuring high-quality call services while fostering a culture of improvement and excellence. The ideal candidate will have proven experience in call center operations, strong leadership abilities, and a commitment to customer satisfaction. MCI offers competitive compensation, comprehensive benefits, and incentives. #J-18808-Ljbffr MCI Careers
- ...companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO),... ...organization. The Operations Manager serves as the senior on‑site leader...SuggestedRemote work
- ...Join to apply for the Call Center Operations Manager role at Mass Markets Position Overview: MCI is a leading Business Process Outsourcing (BPO) company... ...Mass Markets (Parent Company): MCI helps customers address CX and DX challenges with industry-leading solutions across...SuggestedFull timeTemporary workCasual workWork at officeRemote work
$50k - $60k
...companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO),... ...SOMEONE IN THIS ROLE DO? Operations managers are responsible for the day-to-day activity...SuggestedFull timeContract workTemporary workCasual workWork at officeLocal areaRemote work- ...services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO),... ...Operations Supervisor to lead and manage the team supporting the Flood Support...SuggestedContract workLocal areaRemote workShift work
- ...companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO),... ...environment. You will be responsible for managing day-to-day operations, driving...SuggestedWork at officeRemote workFlexible hours
$144.3k - $240k
...experienced Director, Security Technology Operations to lead Deloitte’s enterprise security... ...Technology, Procurement, Vendor Management, and other stakeholders to support investigations... ...direct your inquiries to the Global Call Center (GCC) at ****@*****.***....For contractorsWork at officeLocal areaRemote work- ...companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO),... ...leadership role. If you’ve run a hotel, managed multiple restaurants, overseen a busy...Remote work
- ...companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO),... ...motivated Call Center Customer Service Manager to lead a team of supervisors and...Full timeContract workTemporary workCasual workWork at officeLocal areaRemote workShift work
- ...companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO),... ...looking for an Experienced Call Center Manager to oversee operations, drive...Full timeContract workTemporary workCasual workWork at officeLocal areaRemote work
$30k - $40k
...services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO),... ...looking for a dedicated individual to manage and support a team of customer service...Full timeContract workTemporary workWork experience placementCasual workWork at officeLocal areaRemote work- ...Call Center Customer Service Manager MCI is one of the fastest-growing tech-enabled business services companies... ...a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO),...Full timeTemporary workCasual workWork at officeRemote workShift work
- ...services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO),... ..., and service delivery. Manage workforce planning, scheduling, and resource...Full timeContract workTemporary workCasual workWork at officeLocal areaRemote work
$60k - $75k
...companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO),... ...leadership, development, and performance management of supervisors and operational...Contract workTemporary workWork experience placementWork at officeLocal areaRemote workFlexible hoursWeekend workAfternoon shift- ...companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO),... ...organization. Experienced Call Center Manager to oversee operations, drive performance...Full timeTemporary workCasual workWork at officeLocal areaRemote work
- ...companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO),... ...providing coaching, support, and performance management to ensure team success and client...Full timeTemporary workCasual workWork at officeLocal areaRemote work
- ...companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO),... ...and results-oriented Contact Center Manager to oversee the daily operations of our...Full timeContract workTemporary workCasual workWork at officeLocal areaRemote work
$18 - $28 per hour
...Operations ManagerWe're building a world of health around every individual — shaping a more connected, convenient and compassionate health... ...person, one family and one community at a time.The Operations Manager is a member of the Store Management team, and as such,...Hourly payFull timeTemporary workLocal areaFlexible hoursShift workNight shiftWeekend workDay shiftEarly shift- ...insurance This position will be responsible for the day-to-day operations of the Front Desk including hiring, recruiting, scheduling and... ...upholding quality customer service. Duties and Responsibilities Manage club follow ups to ensure members are not past due and current...Work at officeWeekend workAfternoon shift
$18 - $28 per hour
...something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better...Hourly payFull timeTemporary workLocal areaFlexible hoursShift workNight shiftWeekend workDay shiftEarly shift- ...Compass Group USA, a leader in foodservice and support services, seeks a Chef Manager in Topeka, KS. You will oversee culinary and food service operations, drive menu development, and manage costs and sourcing with a focus on local products. The role emphasizes P&L accountability...Local area
$85k - $100k
...Senior Operations Manager (Operations Manager I) The Sr. Operations Manager (Operations Manager I) role has a national salary range of $85,000 - $100,000. For roles within California and Washington the range is $85,000 to $110,000. DHL Supply Chain offers multiple benefits...Contract workCasual work- ...change by embedding continuous improvement principles into daily operations, decision‑making, and problem‑solving, while identifying,... ...as required.- Enable consistent use of standard work, visual management, and disciplined process execution to support reliable and sustainable...Work at office
- ...companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO),... ...hiring an Experienced Client Services Manager to manage client relationships and...Full timeContract workTemporary workCasual workWork at officeLocal areaRemote work
$84.3k - $173.3k
...Chinese Services Group (CSG) - Project Management Senior Consultant About US CSG Established... ...aims to advise multinational companies operating in China. Working across the Deloitte... ...direct your inquiries to the Global Call Center (GCC) at ****@*****.***....Work at officeLocal areaVisa sponsorship- ...Responsibilities: - Provide advanced support for cybersecurity operations, executing complex containment, remediation, and risk... ...platforms, and network environments. - Support vulnerability management and compliance activities, including remediation coordination...Minimum wageContract workTemporary workWork experience placementRemote workShift work
- ...Job Description Job Description The Operations Manager (OM) manages the operations of the restaurant during scheduled shifts. Responsible for learning and supporting the General Manager (GM) and Assistant General Manager (AGM) in developing and achieving planned sales...Local areaShift work
$60k - $75k
...Solutions of Wichita is seeking an experienced, highly organized Operations Business Manager to oversee day-to-day office operations and serve as a... ...orders to ensure accurate billing Answer incoming phone calls and route inquiries professionally and courteously...Contract workTemporary workFor contractorsWork at office- ...companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO),... ...Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and...Full timeContract workTemporary workCasual workWork at officeLocal areaRemote work
- ...TK Elevator in Wichita, KS is seeking an experienced Superintendent- Service to oversee field operations and ensure efficient, cost-effective service delivery. The role involves auditing routes, assisting mechanics, reviewing profitability, and maintaining compliance...Local area
$39k - $55k
...conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset... ...Description With a ‘One Team’ mentality, manage production operations, ensuring jobs are... ...building relationships with partners and Centers of Influence Assigning jobs, managing...Work at officeFlexible hours
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