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Field Coordinator

Servant Home Care - Indianapolis, IN

Benefits:

401(k)

Training & development

Job Description

Field Coordinator serves as the primary connection between the home care company, referral sources, clients, caregivers, and the community. This position is responsible for coordinating client services, supporting field staff, and ensuring quality care delivery. The ideal candidate is organized, professional, and compassionate.

Essential Duties & Responsibilities

Conduct client intake visits and assist with care plan

Monitor caregiver performance and client satisfaction through field visits and follow up calls

Ensure Caregivers comply with company policies, procedures, and state regulations

Address scheduling conflicts, call offs, and urgent staffing needs

Maintain documentation

Assist with training support for caregivers

Communicate changes in client conditions

Support retention efforts for both clients and caregivers

Qualifications

High School Diploma or equivalent

Previous experience in home care

Excellent communication and interpersonal skills

Strong organizational and multitasking abilities

Ability to work independently

Proficient in Microsoft Office and software

Valid Drivers License and reliable Transportation required

Skills & Competencies

Relationship building

Customer service

Time management

Problem-solving

Leadership & teamwork

Professional communication

Conflict resolution

Work Environment

Combination of office and field work

Frequent travel to client homes

Flexible work from home options available.

This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.

Vacancy posted 15 hours ago
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