Production Systems Specialist (Copier Technician)

Overview We are prioritizing candidates residing in Buffalo, NY area for this role. Join us at Konica Minolta as a Production Systems Specialist (Copier Technician) ! We partner with clients to design the Future of Work by managing and enhancing printing equipment capabilities, improving cybersecurity, optimizing cloud data functionality, and offering managed print and IT services. This is a great opportunity to learn new technologies while growing your career with an industry leader. Paid training is provided! Sign‑on bonus $1500. Responsibilities Perform maintenance and repairs on Konica Minolta products, including technical diagnostics, break/fix, installation, hardware removal, and connectivity troubleshooting. Use and maintain a variety of tools and gauges to repair and diagnose production machinery. Drive to customer sites within the assigned territory, track inventory supply, and keep customers informed on scheduling. Develop professional customer relationships and maintain a high level of customer satisfaction. Demonstrate progress in technical abilities, troubleshooting techniques, and productivity. Log service visits and document updates to the Konica Minolta Systems for each client account. Collaborate with the Account Management team to help resolve customer issues. What We Offer Hands‑on and computer‑based training on current and upcoming technology products and services. Exposure to IT networks and services with career growth opportunities. Competitive car allowance program and paid mileage. Company‑provided laptop and phone. An inclusive and flexible workplace environment that values sharing of new perspectives. Comprehensive benefits package including paid holidays, vacation, sick time, medical/dental coverage, 401(k), employee assistance, and tuition reimbursement programs. Qualifications Minimum: 0-2 years experience servicing or repairing office equipment or machinery. High School Diploma/GED or equivalent experience. Preferred: A+ or N+ certification and exposure to IT networks. Equal Opportunity Employer Statement Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status, partnership status, genetic information, veteran status, or any other characteristic protected under applicable law. Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer. Solutions d’affaires Konica Minolta (Canada) Ltée. est un employeur d'opportunité égale. #J-18808-Ljbffr Konica Minolta Business Solutions U.S.A., Inc.