Front Desk Sales
Heights Wellness Retreat - Raleigh
Job Description
Job Description
Benefits:
- 401(k)
- Serene and Tranquil Areas
- Best-in-the-industry vibroacoustic heated and hydraulic massage tables
- Luxurious linens and high-quality products provided
- Innovated therapies – Halo Salt Therapy, Infrared Sauna, Cryotherapy, Lymphatic Drainage Technology and more
- Complementary Touchless Therapy Membership
- Flexible Schedules
- Professional and Safe Environment
- Paid Training
- Competitive Pay includes tips, commission, and bonus opportunities
- Growth Opportunities
- Health Insurance
- 401(k ) matching
- Employee Discounts
- Opportunities for advancement
- PTO
- Parental Leave
- Large Employee Retreat with its own outdoor space
- 6–8-hour day and evening shifts
- Full and part-time positions available
- Minimum one-weekend shift (Saturday or Sunday)
- Lead personalized consultations to understand each guest’s wellness goals.
- Present tailored membership options and guide guests through their next steps.
- Promote the therapeutic/wellness benefits of massage therapy, skin therapy, and wellness therapies.
- Support daily Retreat operations including check-in, transitions, and front desk excellence.
- Excellent phone etiquette with an upbeat tone and strong articulation.
- Collaborate with therapists and team members to ensure a seamless, elevated experience.
- 1-3 years of experience in sales, guest services, or a wellness-focused environment.
- Previous experience in membership sales is required.
- Natural ability to connect, listen, and inspire trust.
- Proficient with basic computer software and quick to learn new systems.
- Fast learner with a positive and energetic demeanor.
- Strong critical thinking skills, especially in resolving customer conflicts.
- Thrives in collaborative team settings.
- Anything is Possible
- Lead with Heart
- Purpose over Pride
- Fiercely Obsessed with Success
Vacancy posted 10 days ago
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