Manual QA Engineer

Manual QA Engineer

Columbus, OH; Santa Barbara, CA

About Impact.com: Impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results.

Your Role at Impact.com:

As a QA Analyst on the Contracts team, you will be responsible for understanding, testing and approving quality features through developing and executing comprehensive test plans. You will be working on experiences that help our customers achieve the best results on our platform. With impact.com's large market position, your work will be used by hundreds of thousands, and seen by millions of people all over the world.

Participate in a global team where you can share and learn industry best practices, including technologies throughout the application stack.

What You'll Do:

• Dive into quality assurance checks during internal development, ensuring only top-notch code makes it to our QA team's test environments and then production.
• Collaborate with engineers and PMs to clarify requirements, identify edge cases, and ensure clear acceptance criteria.
• Craft structured test scenarios and scripts that reflect business and technical priorities, getting them approved by key stakeholders.
• Create and execute tests, meticulously recording your findings.
• Participate in bug triage and release readiness reviews, providing clear, actionable feedback to ensure confident deployments.
• Uncover, document, and track bugs with a keen eye for detail, working with developers to see them through to resolution.
• Prepare and maintain essential test plan documentation, including test cases, activity schedules, and progress reports.
• Collaborate closely with each line of business on test planning, execution, and results analysis.
• Take charge of your time, reporting, monitoring, risk management, issue resolution, quality assurance, and change management.
• Act as a quality champion, supporting fellow team members to elevate the team's testing practices.

What You Bring:

• 3+ years of professional experience in Quality Assurance: A proven track record of ensuring high-quality software delivery.
• Significant experience in a professional software development environment: Understanding of the software development lifecycle and how QA fits in.
• Expert skills in designing and executing comprehensive test plans and test cases: Ability to create thorough and effective testing strategies.
• Strong experience with testing methodologies and tools: Familiarity with various approaches to software testing and relevant applications.
• Hands-on experience with relational databases, particularly MySQL: Ability to query and understand data for testing purposes.
• Experience working independently on projects and collaborating with development teams: Demonstrated ability to manage your own work and contribute to a team.
• Proficiency with common version control systems like Git: Understanding of how code changes are managed.
• A full understanding of the Software Development Life Cycle (SDLC): Ability to discern and negotiate requirements with product leaders.
• A drive to learn and share new things: Eagerness to stay updated with industry best practices and contribute to team knowledge.
• The ability to quickly learn new systems and domains: Adaptability to new technologies and business areas.

Salary Range: $85,000 - $110,000 USD per year plus additional 5% variable annual bonus contingent on Company performance and eligible to receive Restricted Stock Unit (RSU) grant.

Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance.

• Medical, Dental, and Vision insurance
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
• Flexible spending accounts and 401(k)
• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.