Part Time Receptionist

Ready to love where you work? Join our positive work culture at BOYD and help us help others look and feel their best.

We are currently seeking a part-time Receptionist for our Birmingham location. This role is responsible for providing a seamless experience throughout service visits. Candidate must have outstanding customer service skills and enthusiasm in developing strong, long-standing relationships with patients in the community.

Responsibilities:

• Facilitate positive patient experience from first impressions walking through the door to checking out after receiving services
• Schedule appointments through in-person interaction and phone calls with patients
• Assist with recordkeeping, ensuring all records are accurate and complete
• Maintain patient accounts by obtaining necessary intake forms prior to scheduled services
• Strong communication skills and ability to follow up with patients in a professional and timely manner
• Adhere to protocol guidelines and HIPAA

Requirements:

• Experience in a medical office environment with a focus on customer service is required
• Aesthetic, family practice, dermatology, or plastic surgery office experience is preferred
• A positive, hardworking attitude
• Must be a self-starter, enjoy independence, and be a team player - 100% support of all team members is expected at all times
• The industry is always changing and we are always growing, so if you don’t enjoy change and growth, please don’t apply
• Candidate is expected to stay current on product lines and service offerings
• Flexible for occasional travel to support our Ann Arbor/Detroit offices