Collection Specialist - Entry Level

Position Details Position: Collection Specialist - Entry Level Location: San Antonio, TX Duration: 12 Months Total Hours/week: 40 Employment Type: Contract on W2 (US Citizens or Green Card holders only) Client: Medical Device Company Job Category: Accounting/Finance Level of Experience: Entry Level Financial Impact High Responsible for the oversight and collections of on average $31M across 42 active accounts. Quality Impact: High - significant level of customer-facing activities. Primary Duties & Responsibilities Monitor the collection portfolio to ensure customers are paying within credit terms and identify overdue payments. Report account receivable status by updating accurate records and documenting collection activity/efforts. Monitor collection portfolio and identify underlying issues that may be causing customers to pay invoices outside of terms, and escalate them through the appropriate channels. Interact with external customers, business controllers, channel management, sales force, customer service and related transactional groups to assist with resolution of outstanding billing issues. Sphere of Influence Supervision received: Minimal Supervision exercised: Moderate Example of team membership: IDN account team, Six Sigma/Lean, cross‑functional projects Examples of internal contacts: Claims, Rebates, Customer Service, Tax, Contracts, MDO, Sales Team, Collections Team, Cash Application Team Examples of external contacts: Distributors, Hospitals, Labs, Medical Centers, Universities, Government customers Required Skills and Knowledge Direct experience with JDE Strong Microsoft Excel skills Experience working in a shared service center 1+ year in commercial collections Bachelor’s Degree in Finance / Accounting / Economics Strong analytical/problem solving skills Solid communication and interpersonal skills Superior customer service skills Working knowledge of Microsoft Office Knowledge of billing procedures and collection techniques High School Degree or equivalent Other Relevant Information Must have the ability to work independently and in a team environment, multitask, set own priorities, and adapt to a changing environment. #J-18808-Ljbffr MillenniumSoft Inc