Field Service Technician Assistant

Field Service Technician

You are a Field Service Technician responsible for troubleshooting, escalation and resolving electromechanical issues.

Location: Onsite Union City

What you will be doing:

• Develop and evaluate immediate solutions for field problems and participate in developing preventive measures.

• Conduct on-site resolution of electrical or mechanical issues with light fixtures or associated controls

• Collaboration with electrical contractors, agents, and site facilities personnel to identify the scope and cause of the problem, develop and conduct an action plan to resolve the issue.

• Conduct on-site resolution of electrical or mechanical issues with light fixtures or associated controls

• Troubleshooting over the phone, prepare technical instructions or diagrams to assist electrical contractors with installation or repairs.

• Resolving quality issues in Production or at suppliers, continuous improvement efforts, make sure quality standards are maintained of new products during development phase and early production.

What you bring:

• AA/AS in Electronics Technology or equivalent technical area of study, along with experience in a similar technical field.

• 4-5+ years’ experience in troubleshooting electrical systems such as those found in general commercial building construction, and especially lighting

• Experience as an Electrician and or strong knowledge of commercial electrical installations, wiring, power, and controls highly desired

• 50% Travel requirement. Valid driver’s license and clean DMV record required. Must be able to travel within the US and on short notice for 7-14 days at a time

• Must be organized, detail oriented, initiative-taking, and able to work on location without any direct supervision.

• Electro Mechanical background.

• Must possess excellent verbal and written communication skills.

• Documentation skills-computer applications such as Outlook, and Microsoft Suite products as Word, Excel, and PowerPoint.

To learn more about the workplace culture and the position, please apply!