Front Desk Coordinator

Overview Monarch Medical Management is an integrated medical facility dedicated to comprehensive specialty services, including progressive chiropractic care. We are a full‑service provider of bone, joint, and muscle care. We are seeking a professional, service‑oriented Front Desk Coordinator to join our fast‑paced practice in Mandeville. In this role you will be the first point of contact and help create a welcoming and supportive environment for our patients. Schedule (Full‑time) This position is full‑time with the following hours: Monday, Wednesday, Thursday: 8:45 AM – 6:00 PM Tuesday: 6:45 AM – 4:00 PM Friday: 8:45 AM – 4:00 PM Saturdays: As needed Key Responsibilities Greet and assist patients and visitors in a courteous, professional manner Answer incoming calls promptly and direct appropriately Collect co‑pays and balances; explain financial obligations to patients Register and update patient information; verify insurance eligibility Schedule appointments and manage provider calendars Ensure efficient patient flow and timely communication with clinical staff Maintain patient records and ensure availability of treatment information Uphold privacy and confidentiality protocols (HIPAA compliance) Provide translation for Spanish‑speaking patients (preferred) Cross‑train with medical assistant duties as needed Perform additional administrative duties as assigned Qualifications High school diploma or equivalent; some college preferred Minimum 2 years of customer service or front desk experience, preferably in a healthcare setting Bilingual (Spanish) is a plus Strong organizational, communication, and multitasking skills Positive, professional attitude with attention to detail Benefits Health, Dental, and Vision Insurance (eligible after 60 days) Continued Education Programs Paid Time Off (PTO) and Paid Holidays Retirement Plans #J-18808-Ljbffr