Business Development Center Manager

We've recently changed our offered benefits and wages to stay competitive with the rising hiring demands. We're looking for the best to grow our family here at Palmen and our wages and benefits reflect that. Paid Time Off and flexible scheduling Creative and competitive pay plan options Health, dental, and vision insurance 401K program with a company match Reporting to our General Manager, our Business Development Center Manager will ensure that all inquiries that come through the internet have a great experience finding what they need. This role has the unique opportunity to be an expert on all parts of the business and deliver information in a clear, efficient and helpful way. The ideal candidate will strive to exceed the customer satisfaction benchmark and go above and beyond to ensure a positive dealership experience. Must have at least 2 years' experience in a dealership BDC and management experience is highly preferred. What We Offer Medical, vision, and dental insurance 401K with company match Paid vacation Saturday lunches Employee discounts on sales and service Paid training Competitive pay plans Qualifications At least two years experience in a dealership BDC Excellent verbal and written communication skills Strong computer skills Microsoft Word, Excel, and Outlook Time management, prioritization skills, and ability to multitask required Organized, positive, hardworking and friendly personality Ambitious, goal oriented mentality and eager to improve Team orientated Valid driver’s license Responsibilities (not limited to) Answer customer calls and establish follow-ups with sales appointments Respond quickly to internet, phone and live chat inquiries using email, scripts and templates Provide customers with initial sales information #J-18808-Ljbffr Palmen Motors Kenosha Campus