Client Experience & Design Specialist

• Hourly Range: $20 to $23 (based on experience)
• 40 hrs./5-day work week (Monday - Saturday)
  • Candidates should be able to work two Saturdays per month
• 90 days paid initial training w/continuous development
• Flexible Scheduling
• Medical, Dental, & Vision Insurance
• Retirement Plan w/up to 3% company contribution
• Paid Vacation, Sick Leave & Time Off
• Discounts on products & services
• Company iPad provided
• Company vehicle will be available to complete local pickups
• Potential for growth within organization
• Monthly sales meetings
• Monthly/quarterly team events & mission driven community outreach

• Welcome customers, answer phones & help create an outstanding first impression.
• Assist with design ideas, product samples, estimates & customer quotes.
• Learn about flooring products & guide customers toward the best solutions for their needs.
• Build rapport with customers & educate them on product options, care & warranties.
• Keep customer information organized, process payments, schedule follow-ups & provide updates throughout each project.
• Support daily showroom operations including desk schedules, displays, up-tracking & service issues.
• Keep the showroom clean, organized & inviting for every customer.
• Participate in ongoing training to build your product knowledge & sales skills.

• Valid driver's license & reliable form of transportation (REQUIRED)
• Ability to pass a background check & drug test (REQUIRED)
• 1+ years' work experience in Retail Sales or Client Services a plus but not required
• Fundamental tech, social media & math skills
• Positive, communicative & motivated to help grow the business
• Quick to help customers get what they need
• Critical thinking & problem-solving abilities
• Personal & professional judgment
• Organizational skills & the flexibility to pivot from priority to priority
• Time management skills & detailed oriented
• Strong interpersonal, verbal & written communication skills
• Flooring or design experience is a plus but not required — we're happy to train the right person!

• Use the response option in this job board
• Attach an up-to-date resume outlining your experience for the position
• A cover letter is always appreciated
• No emails or phone calls to the showroom
• Do not personally deliver resumes to the showroom

*Qualified candidates will be contacted by email to schedule a phone interview*

Dillabaugh's Flooring America is an Equal Opportunity Employer