Investigator II - Inmate Grievance - Pack Unit

Investigator II - Inmate Grievance - Pack Unit

Organization: Admin Review & Risk Mgt - Offender Grievances

Primary Location: United States-Texas-Navaota

Job: Office and Administrative Support

Employee Status: Regular

Schedule: Full-time

Travel: No

Salary/Salary Range: $3,540.13 (Ret 2.5% Less)

Pay Basis: Monthly

Hazardous Duty/Longevity Pay: Hazardous Pay

Training Academy: Pre-Service Training Academy Required

Work Site Visits: No

Study Material: No

Overtime Status: Non-exempt

Job Posting: Jun 12, 2026, 5:00:00 AM

Closing Date: Jun 23, 2026, 4:59:00 AM

Job Summary

Performs routine investigative work. Work involves conducting investigations. Works under moderate supervision with limited latitude for the use of initiative and independent judgment.

Essential Functions

• Conducts investigations of inmate grievances concerning reported and suspected violations of laws, rules, and regulations; assists in collecting evidence and data; obtains, verifies, and records evidence and documents for use in investigations; and contacts and interviews potential witnesses and complainants.
• Prepares records, correspondence, and reports; and evaluates and summarizes investigative findings.
• Prepares cases for presentation at hearings and in court; and presents testimony and evidence at hearings and court proceedings.
• Trains clerical staff.
• * Performs a variety of marginal duties not listed, to be determined and assigned as needed.

Minimum Qualifications

A. Education, Experience, and Training

• Graduation from an accredited senior high school or equivalent or GED.
• Three years full-time, wage-earning criminal justice, clerical, administrative support, or technical program support experience. Thirty semester hours from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each year of experience.
• Investigative experience preferred.

B. Knowledge and Skills

• Knowledge of investigative techniques, rules of evidence, and laws governing the activities regulated by the agency and court procedure.
• Knowledge of applicable state and federal laws, rules, regulations, and statutes.
• Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.
• Skill to communicate ideas and instructions clearly and concisely.
• Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public.
• Skill to interpret and apply rules, regulations, policies, and procedures.
• Skill in problem-solving techniques.
• Skill to review technical data and prepare technical reports.
• Skill in conducting complex investigations by personal interviews and examination of records.
• Skill to gather facts, evaluate findings, and prepare concise reports.
• Skill to testify in hearings and court proceedings.
• Skill to train others.

Additional Requirements With or Without Reasonable Accommodation

A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor equipment.

B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane.

C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, tape recorder, fax machine, telephone, dolly, and automobile.

Additional Information

Please note that applications submitted via handwritten forms, email, mail, or fax will not be accepted. Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment, supervisor's name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who contacts you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request. Only candidates selected for an interview will be contacted. *Outside applicants will be required to submit to pre-employment drug testing as a condition of employment.

Questions regarding this posting may be directed to: Harmony Lopez Human Resources Headquarters 2 Financial Plaza, STE 600 Huntsville, TX 77340 PH View phone number on click.appcast.io EMAIL View email address on click.appcast.io

Military Occupation Specialty CodeThe following Military Occupational Specialty codes are generally applicable to this position. Applicants must fully complete the summary of experience to determine if minimum qualifications are met. Military Crosswalk Guide - Prepared by the State Auditor's Office Texas State Auditor's Office - Job Descriptions

EEO StatementThe State of Texas is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services.