Network Administrator

Description

The Network Operations Administrator is a hybrid contingent worker role within Technology Operations.

The position combines Mission Assurance Center monitoring, observability, incident coordination, and

operational support responsibilities with hands-on Network Administration work related to network equipment

preparation, deployment, testing, documentation, and maintenance.

This role is structured as a 50/50 split between MAC Operations and Network Administration. The position

supports corporate, field, operational, application, network, systems, and other business or technical

environments, helping ensure that critical technology events are identified, escalated, coordinated, and

resolved through documented processes and strong collaboration across support teams.

PROJECT DESCRIPTION

This staff augmentation engagement provides one Network Administrator resource to support Technology

Operations while also performing Mission Assurance Center responsibilities. The resource will support

operational monitoring, daytime escalation, incident response coordination, playbook execution, network

deployment activities, configuration and asset accuracy, and routine network administration work.

ESSENTIAL RESPONSIBILITIES

Mission Assurance Center Operations - 50%

Technology Monitoring and Observability

• Reside in the Mission Assurance Center and monitor enterprise technology environments using dashboards,

monitoring platforms, event management tools, and automated alerts.

• Proactively identify, investigate, and respond to system, network, application, infrastructure, and service issues.

• Maintain awareness of the overall health and availability of technology services across corporate, field, application,

operational, and other business or technical environments.

• Document incidents, operational events, service interruptions, and related actions in the appropriate service

management system.

Operational Support and Escalation

• Act as an escalation point for daytime support calls from corporate, field, application, and other business or technical

environments.

MAC Network Operations Administrator | Contingent Worker

• Start incident response calls when service impacting issues require coordinated response across support teams and

stakeholders.

• Perform initial triage, gather relevant details, and coordinate routing or escalation to the appropriate Technology

Operations, Application Support, Network, Systems, or other technical support team.

• Provide timely operational updates during service impacting events, outages, and maintenance activities.

• Support incident coordination by tracking actions, next steps, and communication needs.

Playbook Execution and Process Improvement

• Execute approved playbooks and standard operating procedures for support remediation tasks.

• Perform predefined validation, recovery, monitoring, and operational health checks in accordance with documented

procedures.

• Work with Network, Systems, Application Support, and other technical teams to develop, review, and improve

operational playbooks.

• Identify opportunities to improve documentation, handoffs, monitoring coverage, and operational readiness.

Configuration and Inventory Support

• Assist with Configuration Management Database reviews and updates to help ensure ownership, relationship, location,

asset, and service data remains accurate and current.

• Support inventory management for Systems and Network teams across site stockrooms and designated storage areas.

• Help maintain accurate inventory records and coordinate follow up with appropriate technical teams when data gaps

or inconsistencies are identified.

Network Administration Services - 50%

Network Equipment Preparation and Deployment

• Prepare equipment for deployment, including receiving equipment, validating inventory, loading approved software and

firmware, creating configurations with automation tools, and applying configurations to devices.

• Configure, stage, and validate network devices in accordance with established standards, procedures, and project

requirements.

• Configure logging, monitoring, management, and administrative tools needed to support deployed network devices.

• Support network deployment activities associated with technology projects, field initiatives, and operational needs.

Administrative and CMDB Support

• Manage administrative tasks surrounding device deployment, including populating the CMDB with appropriate asset,

location, ownership, and configuration information.

• Maintain accurate deployment documentation, inventory records, support notes, and operational procedure updates.

• Coordinate with Network, Systems, Application Support, field support, and other technical teams to ensure asset and

configuration data remains current.

Testing, Validation, and Updates

• Conduct device acceptance testing in accordance with IT and OT cybersecurity processes.

• Test and apply firmware and software updates to network equipment in accordance with approved processes.

• Support validation of new or updated network device configurations before production deployment.

• Assist with testing and readiness activities related to network infrastructure changes.

Maintenance and Project Support

• Perform routine network maintenance and cleanup activities in coordination with Network Field Engineers.

• Assist with network related troubleshooting, remediation, and operational support activities.

• Participate in construction drawing reviews for substation work on technology projects.

• Support technology implementation projects that require network deployment, validation, documentation, or

operational handoff.

Skills

Network engineering, Infrastructure, Troubleshooting, Routing, Lan, Wan, Cisco routers, Ccna, Cisco switches, Data center, Network design, Switches

Top Skills Details

Network engineering,Infrastructure,Troubleshooting,Routing,Lan,Wan,Cisco routers

Additional Skills & Qualifications

• Associate degree in Information Technology, Computer Science, Network Administration, Information Systems, or a

related discipline preferred.

• Equivalent combinations of education, technical training, certifications, and relevant work experience will be

considered.

Experience

• Three or more years of experience in network administration, network operations, technology operations, infrastructure

support, service desk operations, or a related technical function preferred.

• Experience preparing, configuring, staging, testing, and deploying network equipment preferred.

• Experience working in an operations center, monitoring center, service desk, field support, or operational support

environment preferred.

• Experience with monitoring, observability, event management, alerting, service management, configuration

management, and inventory practices preferred.

• Experience following documented standards, playbooks, procedures, and cybersecurity processes in a production

support environment preferred.

KNOWLEDGE, SKILLS, AND ABILITIES

Technical Knowledge Core Skills and Abilities

• Enterprise network infrastructure concepts and

operational support practices

• Network equipment deployment, configuration, firmware,

software, and lifecycle practices

• Monitoring, observability, event management, and alerting

concepts

• Incident, Problem, Change, Knowledge, and Request

Management processes

• CMDB, asset management, inventory, and stockroom

support practices

• IT and OT cybersecurity process awareness

• Strong troubleshooting, analytical, and prioritization skills

• Ability to execute documented procedures, playbooks, and

operational standards

• Ability to start and support coordinated incident response

calls during service impacting events

• Clear verbal and written communication skills

• Strong attention to detail for configuration, documentation,

inventory, and CMDB accuracy

• Ability to collaborate with Network, Systems, Application

Support, field personnel, business stak

This is a Contract position based out of Waukesha, WI.

The pay range for this position is $35.00 - $48.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Waukesha,WI.

This position is anticipated to close on Aug 15, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.