Health Information Management (HIM) Clerk

The HIM Clerk is responsible for compiling, processing, and maintaining medical records in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of DRH Health.

RESPONSIBILITIES (ESSENTIAL FUNCTIONS):

• Greet guests and answer phones in a courteous manner while processing requests for medical records to be printed, faxed, etc.
• Analyze medical records to ensure compliance with regulatory requirements and logging identified deficiencies in Meditech.
• Communicate with providers regarding needed documentation on a daily and weekly basis.
• Verify that records and documents are retrieved or received from various departments.
• Sort and alphabetize documents by date when necessary.
• Scan reports and documents into Meditech.
• Monitor the fax machine, tube system, and incoming mail; then distributing the received documents to the proper recipients.
• Update the master patient index when necessary to include email addresses, date of death, etc.
• Monitor the medical record email account and ensure emails received are answered and addressed.
• Assist patients with enrollment in the patient portal and field questions when problems arise.
• Merge duplicate medical record numbers.
• Order office supplies.
• Assist in addressing birth certificate questions and issues that arise.
• Distribute confidential and sensitive information or documentation; Handle highly confidential records. Ensure records are safe and secure at all times.
• Regular attendance and punctuality for scheduled shifts.
• Maintains professional and technical knowledge through continuing education opportunities including internal and external educational offerings.
• Utilization of assistive devices for lifting is mandatory.
• Must adhere to safety protocols at all times.
• Per DRH policy, all required conditions of employment must be met and maintained including required vaccinations.
• Implement DRH Standards of Behavior and exhibit behaviors consistent with DRH core values.
• Performs other related duties as assigned.

Minimum Qualifications: Outstanding communication and interpersonal skills including fluency in oral and written English. Basic computer skills including the ability to send/receive/email, navigate information technology associated with the position, and use Electronic Health Record information tools. Strong attention to detail with excellent organizational skills. Ability to adapt procedures, processes, tools, equipment, and techniques to accomplish the requirements of the position.

Education and/or Experience: High school diploma or equivalent required. Knowledge of medical terminology and previous experience preferred.

Certifications, Licenses, Registrations: For those positions requiring travel, a current valid driver's license and automobile liability insurance must be maintained.

Non Safety-Sensitive Position

As a condition of employment, vaccinations are required per DRH Policy. Medical and Religious Exemptions are available upon request.