Assistant Property Manager

Job Description

Job Description

Assistant Property Manager
Location: Portsmouth, VA
Schedule: M-F 8:30am - 5:00pm
Pay: $21/hr

Job Description:
Reporting to the Property Manager, the Assistant Property Manager assists in the supervision of the daily operations and functions of Low-Income Housing Tax Credit (LIHTC) and other housing owned and/or managed by the Authority.
Position Description
• Conducts all initial, annual and interim recertifications in a timely and accurate manner.
• Monitors resident rent accounts and performs resident counseling sessions and may recommend legal action for delinquent or nonpayment of rent.
• Makes periodic inspections of grounds, buildings and resident living conditions and recommends appropriate action to correct deficiencies observed.
• Conducts or oversees the inventory of all property.
• Ensures full occupancy of dwelling units and effects the timely coordination of apartment turnovers to minimize losses in rental income.
• Assists in the issuance of leases, conducts move-in orientations, lease reviews and the housing of new residents.
• Enforces lease provisions and other policies regarding property operations and makes recommendations regarding lease cancellations.
• Ensures the prompt payment of rent and other charges, monitors delinquent accounts and conducts follow-up collection conferences.
• May attend Court regarding restitution of property damage, Unlawful Detainers and Debt Warrants related to delinquency in payment, monitors evictions and processes other necessary legal action against residents.
• Ensures that timely resident transfers are performed and assures compliance with the Department of Housing and Urban Development (HUD) occupancy standards.
• Performs quality assurance and control checks on resident files, including move-ins, move-outs, recertifications, interims; maintenance emergency and non-emergency work orders; contractor inspections and all other related paper work, including submittal of HUD documents to the Public Housing Information Center (PIC).
• Monitors the monthly apartment inspection schedule, housekeeping problems and conducts follow-up inspections.
• Follow-up with resident and/or maintenance staff to ensure work orders was completed.
• Investigates and seeks to resolve resident complaints; maintaining records and data concerning neighborhood disturbances, narcotics, housekeeping problems, liability issues, etc.
• Maintains and updates office records and resident files.
• May attend various meetings, conferences and assists in operations of Resident Councils when requested to do so by council members.
• Responds to after-hour emergency situations that might require assistance from management.
• Answers the telephone and greets residents, visitors, and employees.
• Handles and routes office mail.