AI-Driven Conversational Platforms Lead

Optum Technology is seeking a Senior Manager, Software Engineering to lead multiple engineering teams delivering enterprise-grade AI-driven voice, IVR, and conversational platforms. This role combines technical leadership with organizational leadership to align product strategy and outcomes.

The role emphasizes end-to-end delivery on AWS-based platforms, QE mindset, and AI/ML rigor. Remote work is possible nationwide with in-office requirements in Minneapolis four days a week for local hires.