Police Dispatcher Lateral

Police Dispatcher Lateral

Employer: City of Azusa

Salary: $5,466.51 - $6,644.58 Monthly

Location: City of Azusa, CA

Job Type: Full-Time

Job Number: 23-16

Department: Police

Opening Date: 08/17/2023

Closing Date: Continuous

Definition

To be considered as a Police Dispatcher Lateral, applicants must be actively employed by another POST-certified agency in order to transfer. $1,700 - Monthly Flexible Benefit Plan Contribution for Medical Benefits. Bilingual Incentive Pay, Longevity Pay, & so much more! Full-Time Police Dispatcher - $5,307.29 - $6,451.04/monthly. Part-Time Police Dispatcher - $30.62 - $37.22/hourly. Please note the benefits listed under the benefits tab do not apply to part-time employees. Only full-time employees are eligible for benefits. Part-time employees typically work up to 19 hours a week, cannot work more than 28 hours a week, serve at will, and are exempt from the Civil Service System.

Essential Functions

Essential Functions:

• Receives requests for police or other emergency services over the phone; answers 911 calls; screens incoming calls to determine necessity, priority, and type of response required; monitors other radio frequencies to be aware of incidents elsewhere that may affect City police operations; monitors cameras throughout the building.
• Dispatches, as necessary, police units in response to calls for service or requests from officers in the field; uses law enforcement terminology and cites Code sections by number; calls public and private agencies, such as allied law enforcement, hospitals, towing services, and utilities and requests assistance when necessary.
• Maintains location of police unit locations and status; maintains constant radio communication with personnel in the field; runs warrant checks on subjects, registration checks on vehicles, and property checks; relays information and instructions to personnel in the field.
• Maintains accurate log of incoming service requests and actions taken; prepares other reports and records as directed; maintains files necessary for dispatch as assigned; enters, updates, and retrieves information from the computer and teletype networks.
• Provides general information to the public; refers callers to appropriate agencies; calms angered or distraught callers; maintains calm in radio transmissions during hectic, tense, and dangerous situations; assists citizens and police officers with translation related needs.
• Provides temporary and vacation relief for other staff as necessary; searches data on prisoners; oversees and cares for infants and children awaiting transportation.
• Performs related duties as required.

Qualification Guidelines

Qualifications:

• Education: HS/GED.
• Experience: Two (2) years of experience in typing and general clerical work including one year of experience with required considerable public contact.

Licenses or Certification:

• Possession of and ability to maintain a valid Class C California Driver's License and a satisfactory driving record.
• Possession of the certificate of completion from a California POST approved law enforcement dispatcher academy.

Special Requirements/Physical, Mental, Environmental Conditions

Marginal Functions:

• These are position functions which may be changed, deleted, or reassigned to accommodate an individual with a disability.

Environmental Conditions:

• Work is performed primarily in a standard office setting.
• Incumbents may be required to work extended hours including evenings and weekends from time-to-time.

Physical Conditions:

• Prolonged sitting and regular standing, walking, reaching, twisting, turning, kneeling, bending squatting and stooping in the performance of daily activities.
• Grasping, repetitive hand movement and fine coordination in preparing reports using a computer keyboard.
• Near and far vision in reading written reports and work-related documents.
• Acute hearing is required when providing phone and personal service.
• Lift, drag and push files, paper and documents weighing up to 20.

Recruitment Process

The complete examination process includes a one-year working test period (probationary period), during which the selected candidate must successfully complete a POST Public Safety Dispatcher Basic Course before a regular appointment can be considered. Note: This position requires working rotating shifts with varying work hours, including nights and weekends. Civilian uniforms will be required. Recruitment process: All applicants are required to submit a complete City application at Applications must be accompanied by a resume describing experience, education, and training in relation to the requirements of the position, however, resumes will not be accepted in lieu of a City employment application. Applications that are submitted without a resume, or have unanswered supplemental questions, may be deemed incomplete. Application Screening (Refer/Non-Refer): Online applications will be reviewed for qualifications that are highly desirable and most needed to perform the essential functions of this job. Only those candidates whose applications indicate that they are most qualified will be invited to continue in the recruitment process. Examination Process (Oral Interview): Candidates will be interviewed and rated by a qualification appraisal panel of subject knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidates' qualifications for the job. Only the most successful candidates will be placed on the eligibility list. As vacancies occur throughout the City of Azusa within this classification, candidates may be referred to the hiring department. In accordance with the City of Azusa Civil Service Rule 5.5.1, examinations may consist of one or more selection techniques, including but not limited to: Application Evaluation (Qualifying), Written Exam, and/or Panel Oral Interview. Selection Procedure: After the testing process, the top-scoring candidates will be placed on an eligibility list. Candidates may be invited to begin the background process after the list is approved. Candidates who are selected will undergo an extensive background process including polygraph, criminal history, credit history, driving record, military history, civil records check, past & current employers, drug & alcohol abuse, education, and reference contacts. The City of Azusa is an equal opportunity employer that is committed to inclusion and diversity. The City of Azusa does not discriminate on the basis of race, religion, sex (including gender and pregnancy), national origin, ancestry, disability, medical condition, genetic characteristics, marital status, age, or sexual orientation (including homosexuality, bisexuality, transgender or heterosexuality) status in employment or the provision of services. Please be advised that as an employee of the City of Azusa, your job could be modified as part of the City's obligation to reasonably accommodate a disabled employee. The City is dedicated to making its programs, services and activities accessible to individuals with qualified disabilities. If you require reasonable accommodations to complete the employment application and/or participate in the testing process, please contact Human Resources at View phone number on click.appcast.io prior to the filing deadline. We will attempt to reasonably accommodate applicants with disabilities upon request. Thank you for taking the time to apply for a career opportunity with the City of Azusa!

Benefits

The City of Azusa and Azusa Police Department offer a wide-variety of Benefits, including:

• Flexible Work Schedule - 4/10 or 3/12.5 schedule
• Annual Cost of Living increases thru July 31, 2028
• CalPERS Retirement
• City-Paid Deferred Compensation
• Health Reimbursement Account contribution
• Bi-lingual Pay
• Longevity Premium
• $1,700 monthly Flexible Benefit/Medical Contribution (with cash-in-lieu for opt-out option) A variety of options for Medical, Dental, and Vision insurance along with supplemental insurance, such as Flexible Spending/Dependent Care Accounts, Critical Illness, Accident Only, and many more.
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• Opportunity for Overtime, Callback, Training, and Shift Differential Pay
• Tuition Reimbursement at 100% of Cal State rate
• 10 City-paid Holidays and generous Sick, Vacation, Floating Holiday, Administrative,