CASE MANAGER

Job Description

Job Description

CASE MANAGER

TRC is hiring temporary Case Managers for our client, to reduce a growing case backlog driven in part by new administrative requirements. Newly introduced workrequirement verification, semiannual eligibility redeterminations, and shortened retroactive coverage windows, all of which significantly increase processing volume.

The Case Manager will focus on clearing existing backlogs while managing the surge of documentation and case reviews required under the new rules. Obtaining this position will prevent coverage disruptions, reduce errors, and ensure timely implementation of these mandated changes.

RESPONSIBILITIES:

• Interview customers to assess need and eligibility for benefits.

• Inform customers of required documentation, correct procedures and policies regarding benefits.

• Provide information regarding the laws and regulations governing assistance and service programs,

• Log information in the computer database from all customer contact, documentation, etc.

• Make necessary case changes and determine continuing eligibility for services.

• Process affidavits for replacement of benefits; secure required verifications, make necessary cash and benefit adjustments in response to changes occurring in the household or assistance group, including increases, decreases, or sanctions due to failure to comply with program regulations.

• Act as agency representative at state hearings requested by customer, preparing necessary documentation for the hearing and taking necessary action as ordered by the hearing decision.

To be considered, candidates must complete an on-line application and upload a current, complete resume.

Once the application and resume are submitted, candidates should call our office for resume review and next steps.

TRC Staffing is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.