Assistant Manager
Dunkin'
Kitchen Assistant ManagerReports to: Plant ManagerJob SummaryThe Kitchen Assistant Manager is responsible for directing the daily operations of the kitchen. They will operate in accordance with prescribed policies and practices. They are expected to ensure compliance with standards for food costs, safety, sanitation, and product preparation. As the highest management position within the unit, they are accountable for the unit and its operations at all times whether physically present or not. Hours of Operation are 12 pm - 2 am.Principal Duties and Responsibilities:Responsible for professional growth & development of shift leaders and kitchen crew members.Responsible for assessing all kitchen employee performance; conducting quarterly shift leader incentive reviews and annual overall performance reviews for all employees.Responsible for monitoring performance and morale of kitchen employees.Responsible for handling disciplinary action and terminations of kitchen staff (when necessary).Provide ongoing training as needed regarding new products, promotions, policies, etc.Ensure kitchen budget is met per district manager/franchisee.Ensure proper execution of new product.Complete DCP and other vendor orders weekly or as needed.Complete weekly schedule for kitchen personnel.Responsible for the daily maintenance of all equipment, stock areas, building, and grounds.Ensuring proper staff levels at all times for optimum scheduled times.Conducting regular travel paths throughout your shift and taking action on their results.Make sure that on every shift the person in charge is running the operations by shift coaching.Job Specifications:Strong interpersonal and leadership skills.Judgment, tact, and diplomacy to effectively resolve conflicts.Intermediate PC skills - ability to use basic word processing and spreadsheet software for internal communications and data analysis. A working knowledge of Google applications is preferred.Training/Certification RequirementsAll Kitchen Management Courses required via Dunkin Brands Online University.
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