L1 Service Desk Analyst - 24/7 Cloud & IT Support
Cognizant Technology Solutions
Cognizant is seeking an IT Help Desk professional to provide first-line L1 support for a range of IT services. The role includes incident intake, basic troubleshooting, and timely escalation while developing foundational Infra skills in cloud and on-premises environments. Responsibilities include logging requests, guiding users, adhering to SLA targets, and promoting self-help options. The position requires 24x7 availability and relocation to Mesa, AZ or Des Moines, IA. #J-18808-Ljbffr Cognizant
Vacancy posted 2 days ago
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