IP and Telephone Field Technician (Fayette / Hardeman County)

Job Description

Job Description

Are you ready for a dynamic career that puts you at the forefront of technology and customer interaction? Join our team as an IP and Telephone Field Technician and become an essential part of our mission to deliver top-notch service and satisfaction! This hands-on role will have you working directly with clients, making an immediate impact and seeing the results of your efforts firsthand.

In this pivotal position, you will be the driving force behind our service success, with a clear goal to elevate customer satisfaction, boost retention, and enhance profitability. You will gain expertise in installing and maintaining cutting-edge systems, including Phone systems, Cat5 cabling, Fiber optic cables, Telephone service, Internet connectivity, Wireless systems, and more. We provide comprehensive training upon employment, so you’ll be well-equipped to excel and grow in your role.

If you’re passionate about technology, thrive in face-to-face interactions, and are eager to take on new challenges, we want you on our team. Elevate your career with us and be a part of a company that values your contributions and invests in your success!

FIELD Technician DUTIES

• Installing Services for Commercial and Residential Customers
• Running Copper and/or Fiber cables
• Programing routers and Switches
• Installing Aeneas Phone Systems
• Will work with other customer and their IT staff
• Complete work in a timely manner.
• Being an advocate for Aeneas Communications, LLC, its interest, and public perception
• Being an advocate and protector of Aeneas Communications, LLC's budgeting and expenses
• Maintaining current knowledge of industry and emerging technology trends within the industry and assist in the education of the Sales Associates on technical requirements and/or issues

REQUIREMENTS

• No out of state applications will be accepted
• Proven troubleshooting skills
• Demonstrated performance in a technical work environment
• Excellent written and verbal communication skills
• Must be well-groomed and have good social skills for interfacing with customers
• Work a flexible schedule including evenings and weekends
• Possess a valid state driver’s license and clean driving record
• Possibly work in small confined spaces or aloft
• Identify wire and cable colors
• Self-Motivated

EEO/AA Employer/Vet/Disabled

We participate in EVerify.

EEO Poster in English

EEO Poster in Spanish

Headquartered in Jackson, Tennessee, Aeneas Internet and Telephone has been named to Entrepreneur magazine’s Hot 500 list of fastest growing businesses in the United States, as well as BusinessTN magazine’s Hot100 and Inc. Magazine’s Inc 5,000. Founded in 1995, Aeneas offers a myriad of services including gigabit fiber broadband, local phone service, VoIP, office phone systems, corporate e-mail, network security, off-site file storage, data center services, managed networking and more.

Aeneas Partnerships

With the need for broadband internet services growing at an exponential rate, Aeneas Internet and Telephone has partnered independently with Southwest Tennessee Electric, Bolivar Energy Authority, Chickasaw Electric Cooperative and Ripley Power and Light to bring this much needed service to more people around West Tennessee!

Company Description

Headquartered in Jackson, Tennessee, Aeneas Internet and Telephone has been named to Entrepreneur magazine’s Hot 500 list of fastest growing businesses in the United States, as well as BusinessTN magazine’s Hot100 and Inc. Magazine’s Inc 5,000. Founded in 1995, Aeneas offers a myriad of services including gigabit fiber broadband, local phone service, VoIP, office phone systems, corporate e-mail, network security, off-site file storage, data center services, managed networking and more.\r\n\r\nAeneas Partnerships\r\n\r\nWith the need for broadband internet services growing at an exponential rate, Aeneas Internet and Telephone has partnered independently with Southwest Tennessee Electric, Bolivar Energy Authority, Chickasaw Electric Cooperative and Ripley Power and Light to bring this much needed service to more people around West Tennessee!