Assistant Center Manager

Assistant Center Manager European Wax Center | Mira Mesa European Wax Center, the leader in the beauty and waxing industry, is looking for an exceptional Assistant Center Manager who is passionate about sales, people development, and operational excellence. If you are a results-driven leader who thrives in a fast-paced environment, loves coaching a team to success, and is dedicated to delivering outstanding guest experiences, we want to hear from you. What We're Looking For Must have a proven track record of success in sales, team development, and leadership, along with the flexibility to work days, evenings, and weekends. This is an exciting opportunity to join a high-performing team and play a key role in driving business growth, developing future leaders, and creating memorable guest experiences. As Assistant Center Manager, you will partner with the Center Manager to oversee daily operations, achieve sales goals, maximize team performance, and uphold the exceptional service standards that make European Wax Center a leader in the industry. Key Responsibilities Support daily operations and drive center performance to achieve and exceed sales goals. Lead by example in delivering exceptional guest experiences and fostering guest loyalty. Inspire, coach, and develop associates through accountability, recognition, and performance management. Create a positive, energetic, and results-focused culture that encourages innovation and teamwork. Implement systems, processes, and best practices designed to support a high-performing center. Utilize business metrics and reporting tools to identify opportunities and drive performance improvements. Create and maintain visual tracking tools, reports, and presentations using Excel, Word, and PowerPoint. Manage administrative responsibilities including scheduling, inventory control, payroll support, and reporting. Coordinate local marketing initiatives, community outreach, and special events to drive brand awareness and guest acquisition. Spend approximately 80% of your time leading the guest and employee experience on the center floor. Required Skills & Qualifications Passion for sales, guest service, and team development. Proven ability to coach, train, motivate, and inspire high-performing teams. Strong leadership presence with excellent communication and interpersonal skills. Ability to handle guest concerns, conflict resolution, coaching conversations, and team presentations professionally. Strong organizational skills and attention to detail. Ability to analyze business performance, prioritize effectively, and adapt quickly to changing business needs. Positive, energetic, and professional attitude with a strong work ethic. Flexible availability, including evenings and weekends. Requirements High School Diploma or equivalent required. Minimum of 2 years of customer service experience preferred. Minimum of 2 years of sales experience preferred. Previous leadership or management experience preferred. Reliable transportation required. Previous European Wax Center, Massage Envy, or Millennium Software experience is a plus. Benefits Competitive Hourly Pay + Monthly Bonus Opportunities Paid Time Off Ongoing Leadership and Operational Training Career Growth and Advancement Opportunities Employee Discounts on Services and Retail Products Supportive, Performance-Based Culture Opportunity to Grow with an Expanding Franchise Organization Why European Wax Center? At European Wax Center, our mission is simple: help every guest look and feel their best while creating an experience they cannot wait to return to. Our success is built on exceptional service, strong leadership, teamwork, and a commitment to helping our guests feel confident and beautiful. We believe in investing in our people, celebrating success, and providing the tools and training needed to build rewarding careers. If you're ready to grow your leadership career, make an impact, and be part of an energetic and supportive team, we'd love to meet you. Job Type: Full-Time Location: Mira Mesa, CA Schedule: 8-hour shifts, including evenings and weekends as needed Work Location: In-person European Wax Center is an Equal Opportunity Employer. Who We Are We are the experts. The authority. The OG of waxing. Through our long history of quality service, we’ve elevated EWC to a place where we can embrace our trade, honor our vision, and plan the future of our evolution toward becoming an iconic personal care brand. At our core, we’re here to help people feel unapologetically confident®. Our humble service is modern magic. Just one 15-minute reservation can help transform someone’s mood, someone’s day - even their perception of themselves. We take waxing seriously because we take our guests seriously. If we can use our innovation and expertise to make sure every person that walks through our door leaves feeling like their best self—well, then we’re going to do it. And we’re going to do it better than anyone else. #J-18808-Ljbffr