Manager on Duty - Evening Events

Salary: $19.25 - $25.00 Hourly
Location : Shoreview, MN
Job Type: Associate
Job Number: 2026.43
Department: Parks & Rec Dept - Community Center
Opening Date: 05/15/2026


DESCRIPTION
The City of Shoreview is accepting applications for our Manager on Duty position to work some Friday & Saturday evenings. These hours will be limited and will depend on facility rentals. The hours are approximately 7:30 pm to 2:00 am, or until set-up for the next day is complete.

The Shoreview Community Center is a fast-paced environment with over 500,000 visitors to our facility each year. The Community Center has two banquet rooms, meeting rooms, a fireside lounge reception area, a gymnasium, fitness studios, a running/walking track, fitness center, indoor water park, child care center, locker rooms and more. Our Parks & Recreation Department offers a wide variety of classes and programs throughout the facility as well.

DUTIES INCLUDE

• Provide information and assistance to guests and staff including addressing customer concerns and complaints
• Interpret and enforce Community Center rules for patrons
• Write daily event reports and complete event check out forms with patrons
• Complete room set-ups including tables, chairs, technology, etc.
• Perform in accordance with appropriate safety & security procedures
• Arrive on time for shift
• Maintain timesheet with accurate number of hours worked
• Find substitute to work shift if a planned absence is necessary
• Other duties and special projects as assigned

QUALIFICATIONS
MINIMUM QUALIFICATIONS

• One year customer service experience
• High school diploma or equivalent
• At least 18 years of age
• Ability to lift and move 50 pounds
• Ability to work Friday & Saturday evenings/nights

PREFERRED QUALIFICATIONS

• Managerial experience
• Additional customer service experience
• Supervisory experience
• Current CPR & First Aid certifications
• Valid driver's license and satisfactory motor vehicle report

OTHER
This is a PART-TIME position. Hours are based on business needs and applicants' availability.
Must be able to work weekends.
In addition, we are open 364 days a year with limited hours on holidays including Thanksgiving and New Year's Day. We are closed on Christmas Day.

*** FREE Community Center Membership! ***

PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical work environment for an Evening Event MOD (Manager on Duty) is a fast-paced and customer-focused position. The role requires prolonged standing and walking throughout the event while supervising multiple areas, assisting guests, coordinating with staff and vendors, and responding to operational needs. Employees will lift or move light to moderate event materials up to 50 pounds and work in environments with loud music, crowds, and high activity levels. Evening and weekend shifts are required and some events may include both indoor and outdoor responsibilities.
The City of Shoreview is an Equal Opportunity Employer. We are committed to building a


culturally diverse workforce and encourage all qualified candidates to apply.

In compliance with the Americans with Disabilities Act, reasonable accommodations are offered to qualified individuals with disabilities. Prospective and current employees are encouraged to discuss potential accommodations with the employer.
Associate employees enjoy a free membership to the Community Center, free parking, direct deposit (required) and uniforms (where applicable).
01


Please assist us in evaluating your skills and abilities by completing this supplemental questionnaire. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from the information included within the application?

• Yes
• No

02


How many years of CUSTOMER SERVICE experience do you have? Examples of customer service work are sales, customer returns position, bank teller, receptionist, hotel front desk, etc. Years of experience should be full-time equivalent.

• No customer service experience
• Less than 1 year experience
• 1 year experience
• 1 - 2 years experience
• 2 - 3 years experience
• More than 3 years experience

03


How many years of experience do you have SUPERVISING employees? Years of experience should be full time equivalent.

• No supervisory experience
• Less than 6 months experience
• 6 months experience
• 6 months - 2 years experience
• 2 - 3 years experience
• More than 3 years experience

04


If you marked supervisory experience above, what organization(s) did you have supervisory experience with? Otherwise, enter n/a.
05


This position includes LIFTING AND MOVING boxes of food or clothing, wristbands, setting up volleyball equipment, moving weights and cleaning supplies, tables, and chairs, etc. on a frequent basis as well as other occasional lifting. Can you lift and move 50 pounds?

• Yes
• No

06


Are you currently certified in Adult, Infant & Child CPR?

• Yes
• No

07


Are you currently certified in FIRST AID?

• Yes
• No

08


How many years of MANAGERIAL EXPERIENCE do you have? Examples of managerial experience include shift supervisor, overseeing operations, hiring/training/scheduling staff, etc. Years of experience should be full-time equivalent.

• No experience
• 1 month - 1 year of experience
• 1 - 2 years experience
• 2 - 3 years experience
• More than 3 years experience

09


If you marked managerial experience above, what organization(s) did you get your managerial experience with? Otherwise, enter n/a.
10


Are you 18 YEARS OF AGE or OLDER?

• Yes
• No

11


Do you have a valid driver's license?

• Yes
• No

12


Do you have a HIGH SCHOOL DIPLOMA or EQUIVALENT (GED)?

• Yes
• No

13


Are you available to work some Friday & Saturday evenings and nights from approximately 7:30 pm to 2:00 am?(This is limited and based on facility rentals)

• Yes
• No

Required Question