Transfer Success Support Assistant

Job Description

Job Description

POSITION SUMMARY

The Transfer Success Support Assistant reports directly to the Transfer Success Coordinator and provides essential logistical and administrative support to advance the college's transfer programming. This role focuses on coordinating four-year institution visits, managing on-campus event logistics, distributing marketing materials, and providing day-to-day support for transfer events and programs. The Support Assistant works closely with students, faculty, staff, and external partners to ensure a seamless and welcoming transfer experience. This position does not carry budget authority or supervisory responsibilities.

OVERVIEW OF CCA

The Community College of Aurora (CCA) is a dynamic institution that is committed to serving its diverse student population through innovations in instruction and student support founded on principles of equity and inclusion. CCA is a public, two-year community college serving Aurora and east metro Denver and has been designated as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. 

CCA enrolls 11,000 students annually, over 62% of whom are students of color, including nearly 32% Hispanic students. 65% of CCA students receive some type of financial aid, including 52% of whom receive Pell grants, and nearly two-thirds are first-generation college students. In addition to traditional degree and certificate programs, CCA offers non-credit professional development courses, customized training, and economic and workforce development resources to employer partners and individual professionals seeking to enhance the capacity and productivity of their workforce or individual knowledge and skills. The college centers our Inclusive Excellence work and applies an equity lens to everything we do.

DUTIES & RESPONSIBILITIES

Student & Partner Support

• Serve as the primary point of contact for scheduling and confirming on-site visits from four-year institution transfer representatives, including coordinating dates, times, and space reservations.
• Greet and assist four-year representatives during campus visits, ensuring they have necessary materials, table space, and technology access.
• Provide general information to students about upcoming transfer events, fairs, and representative visits in person, via email, and through campus communication channels.
• Respond to routine student inquiries regarding transfer event logistics and refer complex transfer planning questions to the Transfer Success Coordinator.

Event & Logistical Coordination

• Manage facilities and space reservation requests for transfer-related events, including transfer fairs, highlight days, and four-year institution campus visits.
• Coordinate setup, breakdown, and on-site support for transfer tabling events, information sessions, and student resource fairs.
• Collaborate with Division of Student Success to distribute transfer-related marketing materials (flyers, posters, digital signage) across all CCA campuses.
• Maintain an inventory of promotional materials, giveaways, and event supplies; reorder as needed
• Assist with the coordination of campus visits to four-year transfer institutions, including transportation logistics and student sign-ups.

Records & Administration

• Maintain accurate records of student participation in transfer events, representative visits, and programming in the designated database system.
• Assist with data entry and file maintenance in compliance with FERPA regulations.
• Track and report event attendance and other metrics to the Transfer Success Coordinator as requested.

Collaboration & Communication

• Communicate regularly with internal stakeholders (faculty, staff, advising) to promote transfer events and share relevant updates.
• Build and maintain positive working relationships with four-year institution representatives to support smooth visit coordination.
• Participate in weekly standing meetings with the Transfer Success Coordinator and provide daily updates on project progression.

REQUIRED QUALIFICATIONS

• Associate's degree from an accredited institution
• One (1) year of experience in an administrative, customer service, or event coordination role
• Detail oriented with evidence of creativity and flexibility
• Knowledge of and experience with transfer processes and reverse transfer processes
• Experience working with diverse populations and a commitment to fostering inclusive and equitable environments
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, Teams).

PREFERRED QUALIFICATIONS

• Bachelor's degree from an accredited institution.
• Fluency in Spanish (written and verbal).
• Experience with student information systems such as Banner or Slate.
• Experience with social media and marketing content creation or distribution.
• Demonstrated event planning and coordination experience.
• Previous experience in a higher education or community college setting.
• Familiarity with FERPA regulations and handling confidential student information.

Knowledge, Skills & Abilities:

• Strong organizational skills and attention to detail.
• Excellent interpersonal and customer service skills with the ability to interact professionally with students, staff, faculty, and external partners.
• Ability to work independently, prioritize tasks, and manage multiple deadlines.
• Effective written and verbal communication skills.
• Commitment to supporting a diverse student population and contributing to an inclusive, welcoming environment.
• Flexibility to work occasional evenings as required for transfer events and programming.

SUPPLEMENTAL INFORMATION

Salary Range: The hourly rate for this position will be $21.67/hr.

Deadline to Submit Application Material: The priority deadline to submit applications will be Friday October 30, 2026.  

Application Process: When submitting your online application, please include a cover letter, current resume, and professional references. Official transcripts showing the highest degree achieved should be submitted to View email address on ziprecruiter.com upon offer of employment. If you have questions regarding this position, please contact us at View email address on ziprecruiter.com.  

By applying for this announced position, applicants are certifying that all statements, information and documents provided are true, complete and correct to the best of their knowledge and are made in good faith. Further, applicants understand that omissions, misleading, false or untrue information, or any attempt at fraud or deceit in any manner connected with this application and/or subsequent testing may result in them not being considered for jobs with the Community College of Aurora; may constitute grounds for discipline and/or termination after hire; and/or constitute grounds for further actions pursuant to law.

Application Checklist 

Complete Applications must include the following documents:

• A complete online application.
• Copies of official transcripts.
• A cover letter that describes how your experience aligns with the minimum and preferred qualifications of this position
• A current resume uploaded as an attachment to your online application
• Candidates identified as finalists must provide three to five professional references, at least two of which must include a current direct supervisor and most recent supervisor. If you cannot provide two supervisor references, an opportunity will be afforded for discussion and consideration of alternative references with the CCA Human Resource Office.  Please note, out of professional courtesy to you, we will not contact your current supervisor without first providing notice to you as a candidate and only when a contingent offer is pending in order to protect the confidentiality of your application to the full extent possible. 
• If you are using education to qualify, a copy of your official or unofficial transcript showing that your degree has been conferred and the name of your school, or your NACES accreditation is required as part of your application. Please submit this as an attachment to your application. Please note that you have the right to redact dates from your transcript during the application process. A full, unredacted copy will be required upon hire.
• For any questions or technical issues please contact View email address on ziprecruiter.com .

Notice to all Applicants:

• Proof of eligibility to work in the United States must be produced within three (3) days of hire.                
• Direct deposit of payroll is a condition of employment.              
• Final candidate is subject to a criminal background check prior to final selection process.
• Final candidate is required to submit official transcripts to Human Resources within fourteen (14) days of hire.       
• CCA is affiliated with the Colorado Public Employees Retirement Association (PERA) and as such, employees contribute to PERA in lieu of Social Security for retirement benefits. For more information, visit the .                
• Individuals currently or formerly employed by  the Colorado Community College System or one of its 13 colleges, and/or who were disciplinarily terminated or resigned in lieu of termination, must disclose this information in your application material.         
• For information regarding civil rights or grievance procedures, contact our Title IX Compliance/Equal Opportunity Officer, Erica Hines, Chief Human Resources & Personnel Success Officer at 16000 E. CentreTech Parkway, Suite A207E, Aurora, Colorado 80011 or by phone at View phone number on ziprecruiter.com, or e-mail at View email address on ziprecruiter.com.

Colorado Residency Requirement: 

Eligible applicants must be either a current Colorado resident or be able to provide proof of residency in Colorado within 30 days of the start date for the position, or they may be deemed ineligible for employment with the Community College of Aurora.  Please contact View email address on ziprecruiter.com with any questions.  

Community College of Aurora Inclusive Excellence Statement:

CCA embraces Inclusive Excellence because we want our students, staff, and faculty to learn and contribute within an inclusive environment. This means members of our college community will be active, respectful, and mindful of equity, diversity, and inclusion at all levels of engagement. 

Inclusive Excellence will provide a foundation for student and institutional success.  Recognizing our diversity is only the first step toward Inclusive Excellence.

We must also be intentional in valuing cultural differences and experiences, while incorporating them into practices, curricula, and policies.

Welcoming, Respectful, Inclusive - Together, we are CCA. 

The Federal Clery Act: (The Student Right to Know and Campus Security Act of 1990) requires all institutions of higher learning to make available to prospective employees our agency's Annual Security Report. A copy of this information is available on the CCA website at the Student Right to Know page. A paper copy of this report can be obtained at the College Security Office upon request. This report includes statistics for the previous three years concerning crimes that occurred on campus or on property controlled or owned by Community College of Aurora, as well as public property within, or immediately adjacent to and accessible from, our campuses.