General Manager

General Manager OpportunityThe General Manager maintains accountability for the efficient and profitable operation of their Sardi's location. They consistently deliver "impeccable service" to our guests; provide food of highest quality with great flavors and great value; leadership and development of team members; create and maintain an environment of trust, credibility, and respect. The General Manager routinely exercises independent judgement and discretionary powers in their day-to-day performance of job duties. They ensure Sardi's policies and procedures are implemented and maintained in a consistent manner.Position ResponsibilitiesPEOPLE: The GM is responsible for demonstrating an understanding the key to guest and team member satisfaction including excellent people management skillsHires high quality team members who align with Sardi's core valuesWorks effectively with recruiting, training, and HR personnel to accomplish store-level "team member goals."Ensures team members are selected and properly trained to deliver impeccable guest service.Develops team members by effectively coaching performance; recommends promotionsHolds team members, managers and self-accountable for methods, standards, and resultsEnsures effective team practices at the store level through use of appropriate discipline, coaching, and rewardsPRODUCTS: The GM is responsible for setting the highest store-level standards of performance against the established operational guidelines of Sardi'sEnsures all team members follow established guidelines for product quality, availability, and excellenceEnsures all service procedures are followed and friendliness standards are metFull accountability for inventory, ordering, and receiving; ensures maximize product quality and availabilityPLACE: The GM is responsible for creating the special atmosphere of Sardi's, where guests feel at home and team member love to come to workUtilizes feedback tools to direct the efforts of the team (guest feedback, etc.)Spend the majority of his/her time in the "front of the house" interacting with team members and guestsFollows and ensures prescribed facility cleanliness, maintenance, and safety practicesGets to know the neighborhood and takes an active interest in the community, its people, and eventsProvides leadership to team members and managers that generates an atmosphere where people strive to exceed expectationsMaintains a labor schedule that meets guest demandPROFIT: The GM is responsible for maximizing the financial management of their location through effective management of people, products, place, and profit.Effectively manages and budgets to control cash flow, revenue growth, food cost, labor cost, and other operating expensesMaintains integrity of food cost management systems; performs weekly inventory and verifies accuracy of all numbers submitted. Responsible for accuracy of all food and beverage orders, ensures accurate receipt of deliveryExecutes all marketing initiatives thoroughly to include effective use of marketing materials and direction from the Director of MarketingSupports the implementation of L.S.M. programs as developed by the marketing coordinator, including providing staff, support, and products for promotional eventsWhy work with us?We offer great benefits to our team members including:PTO- Paid Time OffFree mealsHealth Insurance contributionHoliday PayWeekly PaySardi's is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, age, or military or veteran status in accordance with federal law. In addition, Sardi's complies with applicable state and local laws governing non discrimination in employment in every jurisdiction in which it maintains facilities. Sardi's also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.Disclaimer - Sardi's values diversity among our team members and the unique perspective this brings to the CompanyDisclaimer - It is unlawful in Maryland to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this provision is guilty of a misdemeanor and subject to a fine not exceeding $100.