Data Analyst

"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication.The QA Data Analyst maintains and assures the quality of Klipboard’s automotive catalog data, making sure parts, vehicle, labour and interchange information is accurate, complete and ready for customers to use. Working as a fully competent individual contributor, the role loads, reviews and validates catalog data, extracts and transforms information from industry-standard formats such as ACES and PIES, and resolves data-quality issues with limited supervision. Success looks like catalog content customers can trust – high coverage, few defects, and timely updates that reflect changes across the automotive aftermarket. Day to day, the role works within a catalog data operations team using Excel, relational databases and catalog configuration systems, and partners with product, development and customer-facing colleagues to keep data standards high. As a mid-level (P3) role, it balances hands-on data-quality delivery with growing automotive-industry and technical expertise.Key Responsibilities: Support the execution of customer marketing programs and cross-sell initiatives across North America, ensuring activities are delivered efficiently and aligned with business objectives.Coordinate and execute marketing campaigns across digital channels, including email marketing, webinars, and customer engagement initiatives.Assist with campaign setup, execution, tracking, and reporting using CRM and marketing automation platforms. Plan and coordinate marketing events, including logistics, communications, stakeholder engagement, and post-event follow-up activities. Manage marketing project timelines and ensure the timely delivery of campaign activities, assets, and deliverables. Collaborate with internal stakeholders and external vendors to ensure alignment, quality execution, and successful delivery of marketing programs. Maintain marketing calendars, campaign documentation, program trackers, and related operational records. Support lead management activities, including list uploads, data management, campaign tracking, and data quality initiatives. Monitor campaign performance and prepare reports to track effectiveness, measure outcomes, and support continuous improvement. Maintain accurate marketing data, campaign records, and reporting systems to ensure operational excellence and reliable performance insights. Support the maintenance of marketing systems, databases, and campaign assets to enable efficient execution of marketing activities. Deliver high-quality marketing communications and customer programs that enhance customer engagement and experience. Work closely with marketing, sales, and cross-functional teams to support the achievement of business and marketing objectives. Provide administrative and operational support to ensure the smooth day-to-day functioning of the marketing team. Identify and contribute to process improvement opportunities that enhance marketing effectiveness and operational efficiency. Undertake additional duties, projects, and responsibilities as required, consistent with the scope and level of the roleSkills, Knowledge and Experience:Required Qualifications and ExperienceSolid data literacy – understanding of data concepts, terminology and structures.Proficiency in Excel and data-analysis tools to review and validate large data sets.Intermediate relational-database knowledge and data-transformation skills (for example SQL and scripting for data conversion).Experience extracting and validating structured data such as XML feeds (ACES/PIES or equivalent).Strong analytical skills with a high level of accuracy and attention to detail.Knowledge of automotive parts and their functions, or equivalent product-data domain experience.Clear written and verbal communication, including explaining complex data to non-technical colleagues.Able to work as a fully competent individual contributor with limited supervision.Preferred Qualifications and ExperienceFamiliarity with automotive catalog standards (ACES, PIES and Partslink).Understanding of automotive industry trends and market dynamics.Tire-data experience, including tire industry terminology and data-acquisition tools.Experience with catalog configuration systems.Exposure to verifying component diagrams, interchange and labour/specification data.AI Fluency – Klipboard is embracing AI at pace across our products and ways of working. We’re looking for people who are curious about how AI can enhance productivity, decision-making and customer outcomes, and who are open to learning and adapting as this space evolves.Company InfoYou may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."Equal OpportunitiesAs a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation.If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team. Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you!To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes. #LI-Hybrid