Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Paid time off
• Training & development

*Bilingual Spanish Position*

ABOUT OUR AGENCY:
I’m a third-generation State Farm agent with 13 years of experience, including 9 years managing my dad’s office before opening my own agency 5 years ago. I hold a bachelor’s degree in psychology and am a proud dog mom of two pups who come to the office with me every day.

Our culture is friendly and laid back—we love to have fun, but we also know how to get the work done and meet our goals. I currently have three team members plus myself, and we work together closely as a tight-knit group.

We offer paid time off, flexible scheduling, and cover all licensing costs. I’m looking for a self-motivated professional with a strong work ethic—someone who’s passionate about serving their community, competing to be their best, and growing in their career.

ROLE DESCRIPTION:
As a Team Member for Courtney Bryan State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.
• Bilingual Spanish.