Financial Service Representative

Job Description

Job Description

Description:

Help Us Build Something New in Romeoville!

Earthmover Credit Union (ECU) has proudly served our community for more than 60 years. Guided by our "People Helping People" philosophy, we are committed to delivering exceptional service and helping our members achieve their financial goals.

We are currently seeking Financial Service Representatives to join our team at our new Romeoville Branch. As the first point of contact for our members, you will play a vital role in creating positive member experiences while assisting with a variety of financial transactions and services.

If you are passionate about helping others, enjoy building relationships, and are looking for an opportunity to grow your career in the financial industry, we'd love to hear from you.

Why Join ECU?

We offer a competitive compensation package and outstanding benefits, including:

• Competitive hourly pay: $18–$20 per hour (based on credit union or banking experience)
• Supportive and team-oriented work environment
• Medical, dental, and vision insurance
• Company-paid Short-Term Disability, Long-Term Disability, and Life Insurance
• Generous Paid Time Off and Holiday pay
• Discretionary yearly bonuses
• Pet discounts and other voluntary benefits
• Cross-selling incentives
• 10% employer contribution to your 401(k)
• Opportunity to help build and grow a brand-new branch

Responsibilities

• Deliver exceptional service to members 
• Process member transactions including deposits, withdrawals, transfers, and loan payments
• Educate members on products and services that meet their financial needs
• Open new accounts and assist members with loan applications
• Balance and reconcile cash drawers daily
• Address member questions and concerns professionally and efficiently
• Maintain the confidentiality and security of member information
• Follow all credit union policies, procedures, and regulatory requirements
• Promote ECU products and services based on members’ financial needs
• Serve members in a Member Service Representative capacity as needed

Schedule & Location Requirements

• Available Monday through Friday between 8:45 a.m. and 5:00 p.m. (occasional hours until 6:00 p.m.)
• Available Saturdays from 7:45 a.m. to 1:00 p.m.
• The primary branch location will be Romeoville; however, based on business needs,employees may be required to work at any of our other five branch locations:
  • Batavia
  • Oswego
  • Yorkville
  • Aurora
  • Montgomery

Requirements:

• Previous credit union or banking experience
• Bilingual (English/Spanish) 
• Ability to become a Notary Public within 12 months of employment
• NMLS licensed or ability to obtain licensing
• Notary Public commission required within 90 days of employment.
• Strong customer service and relationship-building skills
• Ability to handle challenging situations with professionalism and empathy
• Excellent verbal and written communication skills
• Strong attention to detail and accuracy
• Cash-handling experience
• Ability to multitask and prioritize in a fast-paced environment
• Team-oriented mindset with a willingness to collaborate and support others

Join a team that is committed to making a difference in the lives of our members and our community. Apply today and discover why ECU is a great place to build your career.

At Earthmover Credit Union, we value diversity and strive to create an inclusive workplace where all employees feel respected and valued. We encourage all qualified candidates to apply, regardless of their race, ethnicity, gender, religion, sexual orientation, age, or disability status. If you are looking for a great opportunity to work with a dynamic team and make a difference in the lives of our members, please apply today!

Compensation details: 18-20 Hourly Wage

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