General and Operations Manager

Advancing Educational Justice for Refugee and Immigrant Youth Georgia Fugees Academy Charter School (GFACS) We are collecting applications for a General and Operations Manager serving 6th‑12th Grade who possesses an unwavering commitment to the Fugees Family, Inc. mission and the willingness to go above and beyond to meet the needs of students, families, and staff. Reporting to the School Leader, this is a 10‑month, exempt position. Our program begins with middle‑school level but instructional scope begins with Kindergarten‑level material. Most Fugees Academy students begin middle school performing well below grade level. Key Responsibilities Direct and coordinate daily business operations across departments or work units. Develop, implement, and evaluate operational policies, procedures, and goals. Monitor organizational performance and identify areas for improvement. Manage staff, including hiring, training, scheduling, supervising, and evaluating performance. Communicate organizational goals, expectations, and procedures clearly to employees and stakeholders. Analyze reports, budgets, performance data, and operational information to support decision‑making. Identify operational problems or risks and develop appropriate solutions. Coordinate activities between departments to ensure efficient workflow and resource use. Oversee budgets, financial reports, purchasing, inventory, or other business resources as assigned. Ensure compliance with company policies, safety standards, regulations, and applicable laws. Lead meetings, prepare written reports, and present information to leadership, staff, clients, or partners. Support strategic planning and help implement organizational initiatives. Develop creative solutions to improve productivity, service quality, and organizational effectiveness. Employee Expectations Excellent command of the English language with a passion for supporting expressive language in non‑native speakers. A strong sense of loving accountability and individual and collective responsibility. Believe that all students are capable of academic achievement. Commit to building deep, authentic relationships with students and families. Duties and expectations are carried out in a positive, productive, accurate, and punctual/on‑time manner. Be receptive to coaching, mentoring, feedback, and performance evaluations for purposes of professional growth and development. Required Qualifications Bachelor’s degree in business administration, management, operations, or a related field preferred. Several years of experience in operations, management, supervision, or a related leadership role. Strong interpersonal, leadership, organizational, and decision‑making skills. Ability to analyze data, solve problems, and manage multiple priorities. Proficiency with business software, reporting tools, scheduling systems, or productivity platforms. Excellent verbal and written communication skills. Preferred Qualifications Experience managing budgets, staff, vendors, or multi‑department operations. Experience developing policies, improving processes, or leading organizational change. Knowledge of industry‑specific regulations, compliance standards, or performance metrics. Demonstrated ability to lead teams and improve operational efficiency. Performance Expectations Improve operational efficiency and productivity. Maintain clear communication across teams. Support employee performance and development. Ensure organizational goals are met on time and within budget. Identify and resolve operational challenges proactively. Promote a professional, compliant, and productive work environment. Salary is based on years of direct K‑12 experience and degree held. Benefits Benefits provided through the State of Georgia’s State Health Benefit Plan. Specific medical, dental, and vision plans covered 100% for employees and 50% for eligible dependents. Generous employer contribution toward the employee’s retirement plan as part of the Teachers Retirement System of Georgia. Paid holidays and days off. Paid family leave and backup care reimbursement. Working for a mission‑driven organization doing impactful work. A fun, collaborative, and balanced culture. Equal Opportunity Employer Fugees Family, Inc. and Georgia Fugees Academy Charter School are equal opportunity employers, dedicated to building a culturally diverse staff committed to working in a multicultural environment and strongly encouraging applications from those with refugee and/or immigrant backgrounds. #J-18808-Ljbffr Fugees Family, Inc.