Mechanical Service Estimator

Job Description

Job Description

Service Estimator Join a Growing Team Supporting Critical Lifting Equipment Operations

Are you mechanically inclined, highly organized, and skilled at building relationships with customers? We're looking for a Service Estimator to serve as the bridge between our crane inspection team and our customers, helping transform inspection findings into practical repair solutions.This is an excellent opportunity for someone with prior mechanical experience who enjoys problem-solving, customer interaction, and helping customers keep their equipment operating safely and efficiently. If you thrive in a fast-paced environment and enjoy turning technical information into profitable solutions, we'd like to hear from you.## What You'll Do

As a Service Estimator, you'll play a critical role in driving service sales and supporting customer success by:- Reviewing crane inspection reports, technician findings, and safety documentation to determine repair requirements.

• Using your mechanical knowledge to identify labor, parts, and equipment needed for repairs.
• Consulting directly with customers to explain inspection findings and recommend corrective actions.
• Partnering with technicians and service personnel to develop complete and accurate repair scopes.
• Building detailed, competitive, and profitable repair estimates.
• Presenting proposals to customers and clearly communicating the value of recommended repairs.
• Following up on outstanding quotes to answer questions, overcome objections, and secure approvals.
• Managing estimate activity and customer communications within NetSuite.
• Collaborating with branch leadership and service teams on complex opportunities.
• Assisting field personnel with component identification and repair estimation support.
• Participating in weekly production meetings to review quote activity, conversion rates, and pipeline performance.

• Minimum of two years of experience in technical estimating, service quoting, parts sales, industrial service, or a related field.
• Strong communication skills with the ability to confidently discuss technical solutions with customers.
• Excellent analytical and mathematical skills with strong attention to detail.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Proficiency with Microsoft Office applications.
• High school diploma or GED.
• Valid driver's license with an acceptable driving record.

• Previous hands-on mechanical experience, including equipment repair, maintenance, troubleshooting, diesel, hydraulic, electrical, industrial, or heavy equipment work.
• Experience reading and interpreting inspection reports, technical manuals, schematics, or equipment documentation.
• Trade school education, military technical training, or industry-related certifications.
• Experience using NetSuite, CRM systems, or ERP software.

• Competitive compensation
• Stable, growing industry
• Opportunity to combine mechanical knowledge with customer-facing responsibilities
• Career growth and advancement opportunities
• Collaborative team environment
• Meaningful work that helps keep customer equipment operating safely and reliably

If you're a mechanically minded professional who enjoys helping customers solve problems and wants to build a rewarding career in the crane and lifting equipment industry, we encourage you to apply today.