Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member Full Time in Delray Beach - FL Compensation: $40,000.00 - $80,000.00 per year Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development About our Agency I started my career as a State Farm agent back in 1985. I hold a Bachelor's degree from Western Michigan University and a Master's degree from the University of Detroit-Mercy. I have been an active member of the Delray Beach Chamber of Commerce for 35 years, and I am honored to be a recipient of the Rotary International Paul Harris Fellow award. Additionally, I am involved in the Raymond F. Kravis Center for the Performing Arts and support the Boy Scouts of America. Living in Delray Beach for over four decades, I have truly become a part of the community. My agency has been recognized with the Crystal of Excellence award for an impressive 25 consecutive years. At the office, we prioritize teamwork and collaboration. My team is not only hardworking and dedicated but also brings a sense of fun and positivity to the workplace. They are enthusiastic go-getters who enjoy their work and strive to make each day enjoyable for everyone. Together, we aim to provide exceptional service to our clients and make a positive impact in the community we serve.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with John Peters - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

RESPONSIBILITIES

Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions.

QUALIFICATIONS

Communication and interpersonal skills. Detail‑oriented and able to multitask. Previous customer service experience preferred. State Farm agents are independent contractors who hire their own employees. State Farm agents/employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Join a community of good neighbors Make a difference in your community every day. Gain confidence and grow your dream career. Earn benefits and rewards that are second to none #J-18808-Ljbffr Johnnydelray