Fitness Trainer

Job Description

Job Description

Job Summary

• Recruiting new and existing members to take classes. 
• Logging classes after each session. 
• Actively assisting members on walk arounds. 
• Cleaning assigned section of equipment each shift. 
• Locker room checks every 15 minutes. Beginning and end of shift as well. 
• Be a brand ambassador by leading a Judgement Free lifestyle. 
• Uphold rules and policy in the facility.
• Conduct and run the Planet Fitness View email address on ziprecruiter.com program, including creating and following the schedule.
• Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment.
• Create bi-weekly updates consisting of a variety of exercises.
• Meet class requirements based on club size and member traffic.
• Assist in front desk related activities including: 
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.

• Fitness instructors must be trained on tours, info calls, Datatrak, customer service expectations and have the mandatory Planet Fitness University courses completed. 

• High school diploma / GED equivalent required. 
• CPR certification required. 
• Nationally credited training certification required 
• Must be 18 years or order. 
• Must be punctual. 
• This position may require overtime, weekends, evenings, and holidays. Must be flexible. 
• Be a representative of the core values of PFMW at all times, by upholding the beliefs of 
• respect, passion, family, teamwork, fun, trust, and loyalty.
• A passion for fitness and health!
• Upbeat and positive attitude.
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language

• Continual standing and walking during shifts. 
• Continual talking in person or on the phone during shift. 
• Must be able to occasionally lift 75 pounds. 
• Frequent climbing, balancing, kneeling, crouching, pulling, and grasping. Employee must 
• never put themselves under any equipment.