Accounts Receivable Analyst

Senior Accounts Receivable Analyst This role plays a key part in ensuring the full order-to-cash cycle is completed accurately and efficiently. You will manage high-volume accounts receivable activities, from invoice preparation and release through collections and cash application. Working closely with billing, account management, and key stakeholders, you will resolve complex billing issues and customer disputes. Your work will directly support cash flow, Days Sales Outstanding (DSO), and overall working capital performance. The position combines financial analysis, customer communication, problem-solving, and process improvement in a fast-paced environment. You will have the opportunity to identify inefficiencies, strengthen billing processes, and contribute to measurable improvements in finance operations. Accountabilities Prepare, review, and analyze client invoices, ensuring accuracy and completeness before release. Release invoices promptly to support cash collection objectives, optimize DSO, and improve net working capital. Respond to customer inquiries using a strong understanding of the business, billing processes, and account activity. Maintain established KPI standards and monitor billing performance against departmental targets. Assist customers with payment processing, including ACH, lockbox, and third-party payment instructions. Investigate and resolve customer billing issues, account discrepancies, payment disputes, and collection-related challenges. Collaborate with Key Account Managers and Account Management teams to communicate, coordinate, and resolve accounts receivable issues. Provide cash application documentation and supporting information as required. Identify opportunities to improve billing and collections processes, enhance efficiency, and strengthen operational workflows. Perform additional finance and billing activities as assigned to support the broader Financial Operations team. Work onsite or travel for business needs, team meetings, or other required activities as necessary. Requirements High school diploma and bachelor's degree in Business, Accounting, Finance, or a related field. At least 3 years of experience in high-volume corporate collections or accounts receivable. Strong understanding of billing procedures, collection techniques, and end-to-end accounts receivable processes. Advanced Microsoft Excel skills; experience with Microsoft Dynamics NAV is a plus. Experience using third-party collection management systems. Strong analytical and problem-solving capabilities, with the ability to investigate discrepancies and identify practical solutions. Exceptional interpersonal and communication skills, with the ability to work effectively with stakeholders at all organizational levels. Excellent organization and time-management skills, with the ability to manage multiple priorities and deadlines in a fast-paced, goal-oriented environment. Demonstrated ability to identify process improvements and enhance operational efficiency. Strong attention to detail, accountability, and commitment to achieving measurable goals. High level of discretion and trustworthiness when handling sensitive financial information. Ability to work independently while collaborating effectively through virtual meetings and digital communication tools. Reliable internet connectivity and a suitable, quiet, distraction-free home workspace are required for remote work. Ability to work at a computer for extended periods and maintain sustained attention and focus; occasional lifting of materials up to 25 pounds may be required. Benefits Starting compensation of $26 per hour, with actual compensation based on relevant knowledge, skills, and experience. Company-provided laptop for remote work. Opportunity to contribute directly to cash flow, working capital, and finance operations performance. Exposure to high-volume corporate billing and collections processes. Opportunities to improve processes and introduce greater efficiency within the accounts receivable function. Collaborative environment with exposure to Account Management, Billing, and Finance stakeholders. Full-time, non-exempt employment. Onsite work and travel opportunities as required for business needs or team meetings.