Head OF Operations

Runpod is the AI Developer Cloud. More than one million developers, from indie researchers to teams running frontier models in production, use Runpod to experiment, train, fine-tune, deploy, and scale AI on one platform. The platform has processed more than 20 billion inference requests. We closed a $100M Series A in June 2026. We're at an inflection point for AI infrastructure, and we're building the platform the next generation of developers will depend on. Learn more in our CEO's funding announcement: . We're a small, remote-first team. We take ownership seriously, move fast, and ship work that more than a million developers rely on every day. We're looking for people who care deeply, build with urgency, and want to matter at scale. The Head of People Ops will lead a small but high-impact People team that serves as a critical partner to leadership and employees across the company supporting day-to-day employee needs and scaling the organization. This person will report directly into our COO and serve as a trusted advisor to the executive team and drive People strategy and systems across the organization. Responsibilities: Strategic People Leadership Serve as a strategic partner to the COO and executive team on people strategy and organizational design Support executives in scaling teams, refining organizational structures, and strengthening leadership capabilities Lead change management to ensure smooth transitions and transformation during growth Align HR initiatives directly with business objectives, ensuring people strategy drives business results Design company-wide people programs and frameworks (performance management, compensation, career development) People Operations & Infrastructure Own and optimize people operations systems, processes, and technology stack (HRIS, benefits platforms, compliance tools) Collaborate with the Director of Talent Acquisition, who owns recruiting execution, to align hiring strategy, headcount planning, and operational scalability Build and manage operational infrastructure including benefits strategy, vendor relationships, and compliance Manage people operations budget including headcount, benefits, tools, and programs Ensure compliance with federal, state, and local employment laws across all locations Design compensation and rewards structures that are competitive and equitable Administer performance management systems that encourage accountability and excellence Team Leadership Lead, mentor, and support a small but impactful People team Provide clear direction while empowering team members to own their areas of expertise Set strategic direction for how the People team operates and delivers value Build additional people operations capability as the company scales Culture & Employee Experience Strategy Set strategic direction for culture, engagement, and employee experience Partner with Director, HRBP to ensure consistent implementation across all business functions Foster an environment where employees feel engaged, supported, and motivated to grow Requirements: 8+years of progressive HR/People experience, including direct ownership of HR strategy and operations in a high-growth tech or startup environment Proven experience building and managing people operations teams Proven ability to design scalable people systems and infrastructure while also being hands-on with operational needs Experience advising and influencing executives at C-suite level Strong knowledge of HR compliance, employment law, and global workforce planning Deep expertise in HRIS systems, benefits design, and people operations Data-driven approach to decision-making with experience using HR metrics to guide strategy Excellent leadership, communication, and problem-solving skills Successful completion of a background check What You’ll Receive: The competitive base pay for this position ranges from 200k-250k usd. This salary range may be inclusive of several career levels at Runpod and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location Meaningful equity in a fast-growing company- everyone on the team receives stock options — your impact drives our growth, and you share in the upside. Generous medical, dental & vision plans Flexible PTO- take the time you need to recharge Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication Join a passionate team on the cutting edge of AI infrastructure — where culture, learning, and ownership are at the heart of how we scale. $1,200 Home Office & Equipment Stipend- We set you up for success from day one with gear and support to create your ideal workspace Runpod is committed to maintaining a workplace free from discrimination and upholding the principles of equality and respect for all individuals. We believe that diversity in all its forms enhances our team. As an equal opportunity employer, Runpod is committed to creating an inclusive workforce at every level. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law. We welcome every qualified candidate eligible to work in the United States; however, we are currently unable to sponsor employment visas