Billing Team Lead
Red Coats
Billing Team LeadWe are seeking a detail-oriented and reliable Billing Team Lead to oversee our billing team and to support invoicing for Time & Materials (T&M) contracts in a fast-paced environment. This role is responsible for making sure all billing for the business unit is prepared accurately and submitted timely, dividing workload between the billing team members, training new hires, and collaborating with interdepartmental colleagues to resolve billing issues. The ideal candidate is organized, responsive, and able to manage multiple priorities while maintaining a high level of accuracy.This position requires a strong focus on detail, accountability, and efficiency. You will manage high-volume customer billing while ensuring accuracy and timeliness in all deliverables. Success in this role requires reliability, focus, and a consistent commitment to meeting deadlines and quality standards.ResponsibilitiesPrepare and submit invoices for T&M contracts accurately and on timeReview contract terms to ensure billing aligns with client agreementsTrack billable hours, expenses, and supporting documentationCollaborate with project managers and internal teams to gather and verify billing dataResolve billing discrepancies and respond to client inquiriesMaintain accurate billing records and documentationCross-Train with the Senior Accountant(s), learning month-end-close tasksRespond to internal and external inquiries regarding billing status and invoice detailsTrain newly hired Billing SpecialistsDisperse workload evenly and fairly across the billing teamCross-Train with the Senior Accountant(s), learning month-end-close tasks such as:revenue recognition and revenue accrualsrecord health insurance expenserecord payroll and vacation accrualsbalance sheet reconciliationsother month-end closing tasks as time allowsSupport system upgrades, data cleanup, and special projects assignedContribute to continuous improvement initiatives to enhance billing processes and efficiencyPerform other ad hoc tasks as neededQualificationsAssociate or Bachelor's degree in Accounting, Finance, or a related field (preferred, not required)1+ years of billing or accounts receivable experience preferredStrong understanding of billing processes and invoice submissionProficiency in Microsoft Office, including Outlook and ExcelExperience with ERP systems; Infor-Lawson experience is required, AS400 experience is required, Workday experience is nice to have, but not requiredHigh attention to detail and accuracyAbility to prioritize, multitask, and meet deadlinesStrong written and oral communication skillsPreferred Traits: We value individuals who demonstrate reliability, accountability, and a strong work ethic. The following traits will support success in this role:Experience in a high-volume billing environmentProactive mindset with a focus on continuous improvementAbility to work both independently and collaborativelyStrong sense of urgency and follow-throughConsistent focus, engagement, and dependabilityCommitment to accuracy and quality of workAbility to remain productive under pressure and manage competing priorities effectively Red Coats
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