Clinical Program Director - Salisbury, MD

Job Description

Job Description

About Balance Point Wellness

Balance Point Wellness (BPW) is an Accreditation Commission for Health Care (ACHC)-accredited, community-based holistic mental health and wellness center providing comprehensive counseling, psychotherapy, psychiatric, and wellness services to individuals and families throughout Maryland.

We proudly serve our communities through office locations in Baltimore, Bel Air, Salisbury, and Hunt Valley, Maryland. We also provide telehealth services throughout Maryland, Delaware, and Pennsylvania, along with school-based programs in Baltimore County and Harford County.

As a rapidly growing organization, we are seeking an experienced and motivated Clinical Program Director for our Salisbury, Maryland office.

This position is exclusively open to advanced-licensed clinical professionals holding an active Maryland LCPC or LCSW-C license. We are looking for an established clinical professional with the experience, leadership abilities, and supervisory qualifications necessary to oversee clinical programs, lead multidisciplinary teams, and support the delivery of high-quality mental health services.

The Clinical Program Director will serve as a key member of the agency's management team and will be responsible for the overall oversight, management, and development of assigned clinical programs and services. This role requires a combination of clinical expertise, administrative leadership, staff supervision, operational management, and regulatory oversight.

The ideal candidate is a confident and collaborative leader who can support clinical staff, promote professional development, monitor program performance, maintain compliance, and contribute to the continued growth and success of Balance Point Wellness.

Balance Point Wellness has been recognized as one of the Baltimore Sun's Top Workplaces in 2021, 2022, and 2024.

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Job Responsibilities

Clinical Leadership & Program Oversight

• Serve as an active member of the agency's management team, fostering collaboration, communication, and cooperation among leadership, staff, programs, and departments.
• Provide leadership, direction, and oversight of assigned clinical programs and services, ensuring alignment with organizational goals, strategic priorities, and established performance expectations.
• Serve as a liaison between upper management and clinical staff, promoting effective communication, accountability, and collaboration.
• Assist in developing and implementing annual program work plans, including measurable goals, objectives, and performance outcomes consistent with the agency's strategic plan.
• Oversee daily program operations and clinical service delivery to ensure services are provided effectively, efficiently, and in accordance with agency standards.
• Maintain a clinical caseload as appropriate based on program needs and hiring arrangements.
• Facilitate program meetings, leadership discussions, and staff development initiatives to support effective operations and service delivery.
• Identify opportunities for program growth, improved service delivery, and increased operational effectiveness.

Clinical Supervision & Quality Assurance

• Provide clinical leadership and oversight to ensure services meet established clinical standards, ethical requirements, and professional expectations.
• Ensure LMSW and LGPC clinicians receive appropriate supervision in accordance with Maryland State Board regulations and applicable supervision requirements.
• Provide clinical consultation and guidance on complex cases requiring additional clinical oversight, case management support, supervision, or service planning.
• Collaborate with Clinical Supervisors to promote consistent clinical practices, effective treatment planning, and quality client care.
• Ensure clinical documentation, service delivery, and program procedures meet applicable Maryland COMAR regulations, ACHC accreditation standards, and agency policies.
• Conduct program audits in accordance with schedules and requirements established by the Chief Compliance Officer.
• Assist in monitoring program compliance with contractual agreements, grant requirements, and agency reporting obligations.
• Identify clinical and operational risks and collaborate with leadership to implement corrective actions and continuous quality improvement initiatives.
• Provide clinical consultation to community partners as needed to support coordinated and effective service delivery.

Staff Leadership, Recruitment & Professional Development

• Participate in the recruitment, interviewing, hiring, supervision, and performance evaluation of clinical staff.
• Provide leadership and support to Clinical Supervisors and clinical team members to promote accountability, professional growth, and quality service delivery.
• Establish performance expectations, professional development goals, and measurable benchmarks for staff growth and improvement in collaboration with Clinical Supervisors.
• Ensure supervision promotes professional development, clinical autonomy, ethical practice, quality service delivery, and collaboration across agency programs.
• Support staff development through ongoing feedback, mentorship, consultation, and performance management.
• Address staff performance concerns and work collaboratively with leadership to develop appropriate improvement plans when necessary.
• Arrange and/or facilitate staff in-service training, clinical meetings, and continuing education opportunities.
• Promote a positive, supportive, and collaborative work environment that encourages staff engagement, accountability, and professional development.

Program Operations & Financial Management

• Collaborate with the management team in developing program budgets, project budgets, and agency financial plans.
• Monitor program financial reports and productivity to ensure programs remain aligned with established fiscal and operational goals.
• Monitor clinical staff productivity and resource utilization to promote efficient operations and effective service delivery.
• Work with Clinical Supervisors to ensure program evaluations are completed annually, address established outcomes, and include appropriate data analysis and reporting to the Director.
• Provide regular reports to the Chief Clinical Officer regarding program productivity, performance, progress, and operational needs.
• Ensure staff resources are utilized effectively to support program objectives and maintain an efficient service delivery system.
• Identify operational challenges and promptly communicate concerns, incidents, and barriers to service delivery to the appropriate leadership team members.
• Support continuous quality improvement initiatives to strengthen program performance, service delivery, and overall organizational effectiveness.

Qualifications, Education & Experience

• Master's or doctoral degree in Social Work, Psychology, Counseling, or a related field required.
• Active, unrestricted Maryland LCPC or LCSW-C license required.
• Must be independently licensed and authorized to provide mental health treatment in Maryland. LMSW, LGPC, and other provisional or graduate-level licenses do not meet the minimum licensing requirement for this position.
• LCPC or LCSW-C with Maryland Board-approved clinical supervisor status preferred.
• Candidates who are not currently Board-approved supervisors must commit to applying for supervisor approval within six months of becoming eligible under applicable Maryland State Board requirements.
• Minimum of two years of experience in effective program management and clinical supervision, with a demonstrated work history of progressively increasing responsibility, leadership, and professional advancement within the social services or behavioral health field.
• Demonstrated experience in clinical leadership, staff supervision, program oversight, and behavioral health operations.
• Working knowledge of Maryland COMAR regulations, clinical documentation standards, ethical guidelines, and behavioral health compliance requirements.
• Strong leadership, communication, organizational, problem-solving, and interpersonal skills.
• Ability to manage competing priorities, make sound clinical and operational decisions, and collaborate effectively with executive leadership, clinical staff, administrative teams, and community partners.

Why Choose Balance Point Wellness?

At Balance Point Wellness, we believe in supporting the professionals who make a difference in the lives of others. We offer a collaborative work environment, opportunities for career advancement, and a comprehensive benefits package.

Compensation & Benefits

• Competitive salary with opportunities for increased earnings and career advancement.
• Comprehensive benefits package, including medical, dental, and vision insurance.
• Paid time off, personal days, sick leave, and paid holidays.
• Employer-paid short-term disability and life insurance.

Clinical & Professional Support

• Client assignments based on therapist specialization, clinical interests, and preferred populations.
• Insurance credentialing managed by Balance Point Wellness.
• Individual and group clinical supervision for LMSW and LGPC clinicians at no cost.
• Full-time employees may receive up to five hours of clinical supervision per month.
• In-house continuing education opportunities and a CEU reimbursement program.
• Opportunities to contribute to clinical leadership, program development, and organizational growth.

Work Environment & Flexibility

• Flexible scheduling options.
• Access to a broad range of clinical services and treatment populations.
• A supportive leadership team that values collaboration, professional development, and staff success.
• An inclusive workplace culture focused on teamwork, accountability, and quality patient care.

Join Our Team!

Are you an independently licensed clinical professional ready to take the next step in your leadership career? Do you have a passion for developing clinical teams, overseeing behavioral health programs, and improving access to quality mental health services?

If you are an experienced LCPC or LCSW-C with the clinical expertise and leadership abilities to make a meaningful impact, we invite you to apply for the Clinical Program Director position at Balance Point Wellness.

Join a growing organization where your clinical experience, leadership, and commitment to excellence can help shape the future of mental health services in our communities!

Make a Meaningful Difference:

Your work will have a direct impact on children, adults, and families seeking support and a healthier, more balanced life. Whether you work directly with clients or support our operations behind the scenes, every team member plays an important role in advancing our mission.

Enjoy Flexibility and Work-Life Balance:

We understand that life does not follow a one-size-fits-all schedule. Balance Point Wellness offers flexible scheduling and a variety of service environments, including in-person, school-based, and telehealth opportunities, depending on the position.

Receive Benefits That Support the Whole You:

Eligible employees may receive a comprehensive benefits package that includes:

Medical, dental, and vision insurance
Paid time off, sick leave, personal days, and paid holidays
401(k) matching
Health savings account options
Employer-paid short-term disability and life insurance
Employee assistance program
Hiring and performance-based earning opportunities for qualifying positions

Grow Your Career:

We invest in the continued success of our employees through advancement opportunities, in-house continuing education, educational reimbursement programs, and ongoing professional development.

For qualifying clinicians, Balance Point Wellness may also provide individual and group supervision at no cost, including up to five clinical supervision hours per month for eligible full-time employees.

Focus on the Work You Do Best:

Clinical team members may have the opportunity to work with clients based on their preferred populations, professional interests, and areas of specialization. Balance Point Wellness also supports clinicians by handling insurance credentialing, allowing providers to spend more time focusing on quality client care.

Join an Inclusive and Supportive Culture:

We are proud to foster a welcoming environment where employees from different backgrounds, experiences, and perspectives can contribute, collaborate, and thrive. Balance Point Wellness has been named a Baltimore Sun Top Workplace for three years—a reflection of our commitment to creating an outstanding employee experience.

Be Part of a Growing Organization:

With multiple office locations, school-based programs, telehealth services, and an expanding presence across Maryland and Delaware, Balance Point Wellness offers the stability of an established organization along with exciting opportunities to grow and make your mark.

Bring your talent, compassion, and ideas to Balance Point Wellness—and build a rewarding career while helping others find their balance.

Company Description

Make a Meaningful Difference:\r\rYour work will have a direct impact on children, adults, and families seeking support and a healthier, more balanced life. Whether you work directly with clients or support our operations behind the scenes, every team member plays an important role in advancing our mission.\r\rEnjoy Flexibility and Work-Life Balance:\r\rWe understand that life does not follow a one-size-fits-all schedule. Balance Point Wellness offers flexible scheduling and a variety of service environments, including in-person, school-based, and telehealth opportunities, depending on the position.\r\rReceive Benefits That Support the Whole You:\r\rEligible employees may receive a comprehensive benefits package that includes:\r\rMedical, dental, and vision insurance\rPaid time off, sick leave, personal days, and paid holidays\r401(k) matching\rHealth savings account options\rEmployer-paid short-term disability and life insurance\rEmployee assistance program\rHiring and performance-based earning opportunities for qualifying positions\r\rGrow Your Career:\r\rWe invest in the continued success of our employees through advancement opportunities, in-house continuing education, educational reimbursement programs, and ongoing professional development.\r\rFor qualifying clinicians, Balance Point Wellness may also provide individual and group supervision at no cost, including up to five clinical supervision hours per month for eligible full-time employees.\r\rFocus on the Work You Do Best:\r\rClinical team members may have the opportunity to work with clients based on their preferred populations, professional interests, and areas of specialization. Balance Point Wellness also supports clinicians by handling insurance credentialing, allowing providers to spend more time focusing on quality client care.\r\rJoin an Inclusive and Supportive Culture:\r\rWe are proud to foster a welcoming environment where employees from different backgrounds, experiences, and perspectives can contribute, collaborate, and thrive. Balance Point Wellness has been named a Baltimore Sun Top Workplace for three years—a reflection of our commitment to creating an outstanding employee experience.\r\rBe Part of a Growing Organization:\r\rWith multiple office locations, school-based programs, telehealth services, and an expanding presence across Maryland and Delaware, Balance Point Wellness offers the stability of an established organization along with exciting opportunities to grow and make your mark.\r\rBring your talent, compassion, and ideas to Balance Point Wellness—and build a rewarding career while helping others find their balance.