Senior Salesforce Developer

Job Title

Job Description:

Responsibilities Application Development & Support

• Design, develop, test, and deploy Salesforce solutions using Apex (classes, triggers, batch/asynchronous processing), Lightning Web Components (LWC), Visualforce, and Flow/process automation.

• Write clean, well-documented, testable code that meets Salesforce code coverage requirements and follows platform best practices and governor limits.

• Build and maintain integrations between Salesforce and third-party/city systems (e.g., case management, GIS, telephony) using REST/SOAP APIs, middleware, or platform events.

• Work closely with 311 operations, city agencies, and the technical team to coordinate changes through development, testing, and deployment.

• Create business and technical requirements documents; conduct reviews of these requirements to communicate and manage enhancements to functionality.

• Develop and maintain dashboards, reports, and visualizations as requested by functional areas.

• Partner with the Salesforce Administrator on routine maintenance activities, including monitoring operations and performance.

• Monitor, troubleshoot, and resolve issues in Salesforce and associated systems such as SQL Server and Heroku.

• Monitor data quality and implement processes to improve data accuracy and consistency.

Technical Leadership:

• Develop an in-depth understanding of the current solutions and architecture.

• Conduct code reviews and provide technical mentorship and guidance to other developers on the team.

• Support release management practices, including version control (Git), sandbox strategy, and CI/CD deployment tools (e.g., Salesforce DX, Copado, Gearset, Jenkins).

• Evaluate internal processes, procedures, and practices to proactively propose solutions that reduce duplicate work and manual processes, and increase reuse and quality.

• Stay up to date with the latest trends and technologies in Salesforce and suggest improvements.

Education

• Bachelor's degree in computer science, information systems, or a related field (or equivalent combination of education and experience).

• Salesforce Platform Developer I certification required; Platform Developer II, Application Architect, or other advanced certifications are strongly preferred.

Experience Required:

• 3-5+ years of technical working experience in Salesforce development.

• Experience with Agile project methodology and practice.

• Experience with mobile application development.