Senior Salesforce Developer
InstantServe LLC
Job Title
Job Description:
Responsibilities Application Development & Support
• Design, develop, test, and deploy Salesforce solutions using Apex (classes, triggers, batch/asynchronous processing), Lightning Web Components (LWC), Visualforce, and Flow/process automation.
• Write clean, well-documented, testable code that meets Salesforce code coverage requirements and follows platform best practices and governor limits.
• Build and maintain integrations between Salesforce and third-party/city systems (e.g., case management, GIS, telephony) using REST/SOAP APIs, middleware, or platform events.
• Work closely with 311 operations, city agencies, and the technical team to coordinate changes through development, testing, and deployment.
• Create business and technical requirements documents; conduct reviews of these requirements to communicate and manage enhancements to functionality.
• Develop and maintain dashboards, reports, and visualizations as requested by functional areas.
• Partner with the Salesforce Administrator on routine maintenance activities, including monitoring operations and performance.
• Monitor, troubleshoot, and resolve issues in Salesforce and associated systems such as SQL Server and Heroku.
• Monitor data quality and implement processes to improve data accuracy and consistency.
Technical Leadership:
• Develop an in-depth understanding of the current solutions and architecture.
• Conduct code reviews and provide technical mentorship and guidance to other developers on the team.
• Support release management practices, including version control (Git), sandbox strategy, and CI/CD deployment tools (e.g., Salesforce DX, Copado, Gearset, Jenkins).
• Evaluate internal processes, procedures, and practices to proactively propose solutions that reduce duplicate work and manual processes, and increase reuse and quality.
• Stay up to date with the latest trends and technologies in Salesforce and suggest improvements.
Education
• Bachelor's degree in computer science, information systems, or a related field (or equivalent combination of education and experience).
• Salesforce Platform Developer I certification required; Platform Developer II, Application Architect, or other advanced certifications are strongly preferred.
Experience Required:
• 3-5+ years of technical working experience in Salesforce development.
• Experience with Agile project methodology and practice.
• Experience with mobile application development.
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