Engineering Manager

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W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit

Compensation

The anticipated base pay compensation range for this position is $134,100.00 – $223,500.00. This role is eligible for an incentive target of up to 15 %, based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.

Position is not eligible for visa sponsorship.

Rewards and Benefits

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

We are seeking an Engineering Manager to join the Pricing team in Product Engineering. Pricing owns the services, tools, and data that set Grainger's prices, apply customer pricing programs and promotions, and serve the right price to Grainger systems. Our mission is to deliver dependable, explainable pricing through API-first services and shared data products. This leader builds strong teams through encouraging teamwork, works well with senior leadership and business partners, and has a clear view of what a good solution looks like for the team, the customer, and the company.

As an Engineering Manager at Grainger, you would partner with Product Management, Architects, Designers, and Engineers to lead teams in the end-to-end delivery of project work and to promote modern engineering practices. You would work closely with Pricing business partners, Security, and Platform teams to keep pricing services accurate, secure, resilient, and scalable. Many channels and downstream teams rely on the prices your services produce, so you will also guide quality at every stage of the development life cycle and keep delivery on time and on budget.

This position reports to the Senior Manager, Pricing, Product Engineering.

Location

This role is a hybrid role located at Merchandise Mart in downtown Chicago, 2 days per week. We will also consider candidates who are seeking relocation to Chicago and provide partial relocation assistance.

You Will

Leads, coaches, and develops a team of software engineers by setting performance expectations, providing ongoing feedback, supporting career development, building AI fluency and adoption of AI-enabled engineering practices, and fostering an inclusive, collaborative, and high-performing engineering culture.

Partners with Product Management, User Experience, Machine Learning Scientists, and technology stakeholders to translate product roadmaps and business priorities into delivery plans, engineering objectives, resource allocation, and successful execution of product initiatives.

Manages the delivery of software solutions by overseeing planning, development, testing, deployment, and production support activities while ensuring solutions meet quality, security, scalability, reliability, and performance standards.

Establishes and reinforces engineering standards, Agile delivery practices, DevSecOps principles, AI-assisted software engineering practices, code quality expectations, and continuous integration and deployment processes to improve engineering effectiveness and product quality.

Monitors team performance, delivery metrics, operational health, customer experience, and engineering outcomes by identifying risks, resolving delivery issues, implementing process improvements, and driving continuous operational excellence.

Collaborates with engineering leaders, architecture, Site Reliability Engineering, Security, and platform teams to resolve complex technical and operational challenges, support technology modernization initiatives, and ensure alignment with enterprise standards and governance.

Performs other work assignments as required.

Act as a key partner to Pricing business leaders and to the product and engineering teams that consume pricing APIs and data products. Explain tradeoffs, estimates, and risks in plain terms.

Ensure healthy team operations, including sustainable delivery, on-call practices, and incident response for pricing services on customer-facing and order paths. Serve as the point of escalation for the team's projects and deliverables.

Take part in domain-wide forums such as town halls and showcases, and help build a culture of direct feedback and shared learning across Pricing teams.

You Have

Bachelor's Degree Computer Science, Information Technology, Software Engineering, or a related technical field, or equivalent required

5+ years progressive experience in software engineering, application development, or related technology roles. required

5+ years experience leading software development teams, technical teams, or Agile delivery teams with responsibility for coaching, performance management, and work prioritization. required

Experience delivering software solutions using Agile methodologies and modern software engineering practices in cloud-based environments preferred

Knowledge of software engineering principles, system architecture, Agile delivery methodologies, DevSecOps practices, cloud platforms, CI/CD pipelines, automated testing, containerization, and modern application development frameworks.

Ability to evaluate, adopt, and lead the effective use of AI-enabled engineering tools and practices to improve developer productivity, software quality, operational efficiency, and delivery outcomes while maintaining engineering standards and appropriate human oversight.

Ability to lead software development teams through planning, execution, deployment, operational support, continuous improvement, and delivery of customer-focused technology solutions.

Knowledge of engineering governance, software quality, application security, operational monitoring, incident management, and performance measurement within enterprise technology environments.

Ability to develop technical talent, coach engineers, manage team performance, facilitate cross-functional collaboration, and influence engineering decisions to achieve business and technology objectives.

Ability to manage Agile sprint teams, vendor relationships, and on-shore/off-shore teams. preferred

Technical knowledge in:

Java and Kotlin (JVM) with Spring Boot

Microservices and API-first architecture, event-driven integration (Kafka)

Data platforms and pipelines (Snowflake, Databricks, Astronomer)

Cloud (AWS), platform usage, and containerization

Observability and monitoring tools (Datadog)

Experience leading teams that own high-volume, business-critical services where correctness matters, such as pricing, order management, payments, or commerce platforms. preferred

Ability to turn complex business rules into clear requirements and tests, and to explain them to non-technical partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.