Rental Pump Technician

Job Description

Job Description

Who We Are:

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.

What You Will Be Doing:

As a Rental Pump Technician, you will be responsible for diagnosing and performing mechanical, electrical, hydraulic, and pneumatic repairs on a wide range of rental pumps, including centrifugal, trash, submersible, diaphragm, and high-pressure units. You will ensure all pumps are maintained to the highest standards for reliability and safety after and after rental. In this role, you will also support management by promoting safe work practices, improving operational workflows within the pump service area, and enhancing equipment quality through preventive maintenance and thorough inspections. Additionally, you will assist in the development and mentoring of junior technicians to build a strong, skilled team capable of meeting customer needs and maintaining our reputation for dependable equipment. 

Primary Responsibilities:

• Inspect, diagnose, troubleshoot, and locate mechanical, electrical, and hydraulic deficiencies on rental pumps, including centrifugal, trash, submersible, diaphragm, and high-pressure units. 
• Repair and/or replace pump components such as impellers, seals, bearings, housings, motors, and associated hydraulic or electrical systems. 
• Determine the extent of necessary repairs, including identifying major overhauls, and preparing orders for required parts and services. 
• Perform pump performance testing, calibrations, and adjustments using diagnostic tools to ensure proper operation and compliance with specifications. 
• Fabricate, modify, or repair pump-related parts and fittings as needed, including light welding or brazing when required. 
• Complete all documentation (work orders, parts orders, inspections, warranty support, comments, and time sheets) accurately and in a timely manner. 
• Perform all work in accordance with established time, quality standards, and safety procedures to ensure reliable equipment for customers.

Additional Responsibilities:

• Participate in required safety program, and work in a safe manner.
• Additional duties as assigned by manager.

Who We Are Looking For:

To be successful in this position, you should have a strong mechanical aptitude and a solid understanding of tools and equipment used for pump maintenance and repair. Familiarity with centrifugal, trash, submersible, diaphragm, and high-pressure pumps is a plus, and you should have the desire to learn and grow your technical skills. A strong sense of urgency and commitment to providing superior customer service is essential, as you will play a key role in ensuring pumps are ready for rental and meet performance standards. The ability to follow direction, work collaboratively in a team environment, and maintain a focus on safety and quality will be critical to your success in this role. 

Education/Experience:

• High school diploma or equivalent preferred.

Required Qualifications/Skills:

• Knowledge of pump systems including hydraulics, electrical components, mechanical assemblies, and the use of diagnostic test equipment to troubleshoot and repair centrifugal, trash, submersible, diaphragm, and high-pressure pumps. 
• Ability to safely operate and test pumps and related equipment; follow oral and written instructions; read and understand operator and repair manuals; work cooperatively with others; work independently with minimal supervision; and maintain accurate service records. 
• Ability to read, analyze, and interpret technical information such as schematics, technical manuals, wiring diagrams, and manufacturer specifications. 
• Ability to operate service vehicles and equipment with all necessary licenses and certifications. 
• Skilled in basic computer applications including email, internet usage, and equipment diagnostic software. 
• Ability to communicate effectively through email, including sending and receiving notes and attachments. 
• Strong customer service skills with the ability to ask and respond to technical questions from customers and supervisors. 
• Ability to ask and properly respond to questions from customers and supervisors. 

Preferred Qualifications/Skills:

• Course work from accredited trade school, college or university with an emphasis on pump mechanics, hydraulics, electrical systems, and fluid handling technology.
• Training related to diagnostics, pump performance testing, and repair of centrifugal, trash, submersible, diaphragm, and high-pressure pumps is highly desirable.

Values:

At Yancey Bros. Co, we are always looking to add people to our team who share our core values:

• Safety: We value the lives and health of our team and customers above all else.
• Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
• Teamwork: We work as one across our organization for the benefit of our customers.
• Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
• Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.

Ideal candidates will demonstrate the following values:

• Acting in a safe manner
• Exhibiting honesty and integrity
• Acting in a fair and ethical manner
• Team mentality
• Delivering quality results
• Embraces change / improvement
• Exhibiting superior customer service skills
• Exhibiting pride and ownership
• Working with a sense of urgency
• Exhibiting a winning attitude 

What We Offer:

Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

Competitive Pay Structure

• Competitive Pay
• Individual Bonus Opportunities Available
• Technician Tool Allowance
• 401k Plan Strong Company Match
• Employee Profit Sharing
• Financial Wellness Coaching

Employee Wellness Program

• Medical, Vision, Dental Insurance
• Prescription Drug Coverage
• Flexible Spending Accounts
• Short & Long Term Disability
• Group Life Insurance

Personal Time Off

• Paid Holidays
• Paid Sick Leave 

Career Development

• Tuition Reimbursement
• Ongoing Training
• Advancement Opportunities