Floor Manager

Role Summary Opening this fall, Delilah Dallas is seeking a Floor Manager with experience in fine dining and high-volume restaurants. The Floor Manager will be responsible for daily restaurant operations along with training new staff. The ideal candidate must be energetic, organized, flexible and enjoy the challenges of working in a fast‑paced environment. Responsibilities Deliver superior service and maximize customer satisfaction. Uphold and enforce all company policies and procedures. Oversee the new hire paperwork and training of new staff members. Ensure compliance with all local, state, and federal laws regarding food quality, safety, labor, and employment. Ensure cleanliness and restaurant appearance standards. Evaluate staff performance and provide feedback to improve productivity. Respond to customer concerns in a timely and professional manner. Perform other duties as assigned by AGM and GM. Other tasks as assigned. Requirements Minimum of 2 years’ experience in a full‑service, high‑volume dining establishment. Must be 21+ years of age. Must be authorized to work in the United States. Proven experience leading and managing a team in a high‑paced setting. Must be able to manage multiple tasks in stressful environments. Strong knowledge of front and back house operations. Great decision making and organizational skills. Must have high energy, great communication skills, and be able to work as part of a team. Must be reliable, responsible, and trustworthy. Must have attention to detail and willingness to deliver exceptional customer service. Job Details and Benefits Flexible, routine-time off Health, dental, vision, and life insurance with company contribution offered the first of the month after 60 days of employment. Company Dining Discount $1,500 Retention Bonus after 6 months of continuous employment #J-18808-Ljbffr The h.wood Group