Internet Sales Specialist - RideNow Phoenix

Internet Sales Specialist

RideNow Powersports Phoenix is seeking a positive and energetic Internet Sales Specialist to delight our guests, convert leads, and drive customer loyalty! The ideal candidate will either have experience selling motorcycles and powersports in an e-commerce setting or be very knowledgeable about them!

Responsibilities:

• Manage incoming phone calls and internet leads with requests about powersports vehicles.
• Confirm sales appointments and perform long-term follow-up on all unsold customers.
• Answer incoming calls and respond to internet inquiries promptly with courtesy, honesty, accuracy, and professionalism - If you cannot answer the question, make an honest effort to ensure you get the answer from the right source (no matter what they need).
• Communicate effectively with customers according to their preferred method of communication (phone, email, text) with exceptional writing and email skills.
• Follow up with all unsold prospects daily and stay in contact with sold customers for customer follow-up and retention.
• Keep up-to-date with incoming inventory and operate software to locate vehicles quickly and efficiently.
• Maintain accurate and thorough customer information and interactions with guests into the CRM through data entry.
• Perform other job-related duties as assigned.

Requirements:

• Experience utilizing CRM systems such as Eleads is desired but not necessary
• Outstanding communication skills both verbal and written, including exceptional email skills.
• Energetic and outgoing personality.
• Professional, pleasant, and friendly demeanor.
• The willingness to persistently follow up with customers.
• Internet savvy with excellent computer and organizational skills to track leads.
• Familiarity with and interest in powersports vehicles.

Why Join RideNow?

• Medical, dental, and vision insurance
• Employer paid life and short-term disability insurance
• Employee discounts

All applicants must pass pre-employment testing including background check, MVR, and drug screening.