Front Desk Patient Care Coordinator
Coastal MD
Job Description
Job Description
Benefits:
- Training & development
- 401(k)
- 401(k) matching
- Employee discounts
- Deliver a welcoming, professional, and seamless patient experience
- Educate patients on services, memberships, and promotions
- Support patient retention through relationship-building and value-based conversations
- Assist patients in understanding treatment options and financial considerations
- Schedule appointments across providers and locations
- Process payments, memberships, and packages
- Maintain accurate patient records and documentation
- Manage phone, text, email, and in-office communications
- Help resolve scheduling and workflow challenges
- Work closely with providers, leadership, and support staff
- Participate in team meetings, events, and cross-training initiatives
- Foster a positive, solutions-oriented workplace culture
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Ability to work independently and solve problems proactively
- Comfortable discussing services, memberships, and wellness solutions
- Experience with EMR systems, scheduling software, and Google Workspace preferred
- Commitment to professionalism, confidentiality, and HIPAA compliance
- Flexibility to work across multiple Long Island locations as needed
- Adaptability in a dynamic, growth-focused environment
- Professional appearance and demeanor
Vacancy posted 2 days ago
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